Pod 5 July Mini Training Quiz

A group of healthcare professionals, collaborating and discussing patient care in a bright, modern office setting, emphasizing teamwork and support.

Pod 5 July Mini Training Quiz

Test your knowledge and understanding of key concepts related to Intermountain caregivers and their resources with our engaging quiz! This quiz is designed to help reinforce important policies and tools available to caregivers.

8 thought-provoking multiple choice questions
Immediate feedback on your answers
Ideal for caregivers and support staff

8 Questions2 MinutesCreated by HelpfulWave527

When you transfer to Castell do you warm transfer or cold transfer?

Warm

Cold

We don't transfer to Castell

An Intermountain Caregiver wants to know more about their PTO. How do you help them?

Transfer To Castell

We can help them!

Tell them to ask their supervisor

Refer to AskHR

You get a call from an Intermountain caregiver who is not a SelectHealth member. How do you assist them?

Tell them we can't help and hang up

Transfer to Castell

Refer them to their supervisor

We can help them

As a caregiver with Intermountain, what can we utilize if we are struggling to pay our utilities?

Food Support

LiVe Well

Get another job

Caregiver Assistance Fund

You have assisted this member/Intermountain Caregiver in trying to find a PCP, but cannot get them scheduled when requested. What can you do?

Apologize and stop helping them

Disconnect the call because that's awkward

Transfer to Castell

AskHR could probably help

A member makes a comment that they can't put food on the table. What can we refer?

Food Support

Caregiver Assistance Fund

Tell them to try a food bank

Ignore the comment

Pod 5 July Mini Training Quiz

Pod 5 July Mini Training Quiz

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