Cash Advances
Cash Advances Knowledge Quiz
Test your understanding of cash advances with our comprehensive quiz! Answer questions regarding Navy Federal Credit Union's policies, acceptable forms of identification, and the cash advance process.
Whether you’re a member looking to enhance your knowledge or just curious about cash advances, this quiz is for you!
- Multiple-choice questions
- Scenario-based challenges
- Instant feedback on your answers
Can NFCU perform CA's on embossed AND unembossed cards?
True
False
NFCU does perform CA's on Discover and American Express cards?
True
False
Cash advances are considered what type of transactions?
Which one of these is NOT an acceptable form of ID?
When notating ID information in USD, how long must the expiration date be set for?
If a member provided proof of address, the address is required to match both the address on file and the address on the ID?
True
False
In which order should a cash advance be preformed?
Obtain 2 forms of ID
Ask security questions
Verify BIN
Review the EJ
Notate (if necessary) in USD
Perform CA in Encore
If the member falsely answers, how many questions, we will deny the CA?
Three
One
Two
Four
Cash advances are permitted in branch by a joint owner who does not have their own membership share savings?
True
False
Where are two places you can see a members CA limit?
USD & UAD
OneView & TSYS
When red flags are present and a member is denied a CA, does an email need to be sent?
False
True
Are the back of cards required to be signed?
Yes
No
Only when it is a non NFCU card
What interest rate percentage will be added on top of their regular rate for the cash advance
1%
0%
4%
2%
What kind of authorization must be obtained to perform to perform a CA from NFCU AMEX?
Live Assist
CCO Credit Cards
Manual
None
Can we perform a CA for a member if their account is overdrawn (not due to OOPS) or past due?
Yes
No
Yes, if they agree to lower the balance/PIF
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