Administrator Training

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How would you demonstrate that a patient has arrived/is with the practitioner/has left the appointment?
AVL
XVL
AVD
If the letters AXVL are highlighted pink, what does it tell you about the patient?
Patient has information entered into 'critical details' field
Patient has booked online
Patient has outstanding charges
Before opening a diary, which button must you tick to display practitioners that don't currently have a diary open?
Reallocate diaries
Show inactive
Show holiday/sick
If you close a diary that has appointments booked within it, where will the appointments show, from where they can be rescheduled or cancelled?
Appointment Queue
Dashboards
Search Engine
What does 'Reallocate Diaries' do?
Move bookings to Appointment Queue
Move a diary and it's bookings to another date
Moves diaries to another room or practitioner
Which features can you use to search for a patient?
Search Engine and Patient Search
Global Search Bar and Search Engine
Global Search Bar and Patient Search
Which part of the system allows users to upload documents into a patient's account?
Paper Archive
Client Log
Document List
What do the small orange arrows at the top of a diary allow a user to do?
Reallocate a diary
Resize a diary
Add limits to a diary
Which link do you need to click for an insurance shortfall to be invoiced to the patient?
Insurance shortfall
Reissue to patient
Insurance excess
How can you download an invoice so that it is available to print?
Click on the invoice number
Click on 'RTF'
Click on 'Post'
When a payment and invoice have been allocated, which two colours will they be highlighted when the reference number of either is clicked on?
Green and yellow
Red and blue
Purple and green
In the diary, if an appointment is highlighted blue what does it mean?
The patient is paying for the appointment
An insurance company is paying for the appointment
A company is paying for the appointment
If you want to create a task for a group of people, what is the terminology used for that group of people?
Task Queues
Task Teams
Task Groups
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