EPIC Downtime Quiz
EPIC Downtime Quiz
Test your knowledge on the procedures and actions during an EPIC downtime with this comprehensive quiz. Enhance your understanding of essential protocols to ensure patient care continues smoothly in challenging situations.
- 11 multiple-choice questions
- Immediate feedback on answers
- Track your progress and learn along the way
In the event of an EPIC downtime what is the first thing the front desk staff should do?
Access the Hyperspace read only environment
Access the printed DAR
Access the downtime box
All of the above
Which of the following places will you find the downtime procedures
Downtime box
Share Drive
Microsoft Teams
A & B
A, B & C
Hyperspace Read Only is found in what folder on the Start Menu?
Business Applications
Clinical Applications
Office Tools
Technical Support Tools
When a patient arrives during downtime which of the following paperwork should be completed?
Yellow roster sheet
Yellow roster sheet & downtime checklist
Yellow roster sheet, downtime checklist, all consent forms, all lab imaging forms
Yellow roster sheet, downtime checklist, only consent forms needed, only lab and imaging forms needed
Screening question are required during downtime?
True
False
After the downtime checklist is completed, what does the front desk staff do?
Take the patient packet to the team the patient is seeing and inform them the patient has arrived
Put them in a pile at the check in desk and the teams will check with the front desk to see if any patients have arrived
Give the patient packet to the patient to give to the team then Call/Skype the team to inform them the patient has arrived
A downtime checklist does not need to be completed
What information needs to be filled out on the checklist
Patients name & MRN
Patients name & date of birth
Patients name, MRN & date of birth
Patients name, MRN, date of birth & front desk staff name
When should you try logging into Epic again?
Sign in and try to use EPIC
Call IT every 30 minutes to ask if EPIC is working
Wait for an Everbridge notification and overhead page that EPIC has been fixed
Wait until the next day before trying to use EPIC
Once Epic is working again the patient care staff will bring the patient packet to the front desk staff.
True
False
Which of the following is completed once EPIC is working again
Arrive patients from the DAR
Scan consents
Sign off on the yellow roster
All of the above
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