Business Etiquette in the USA (PUBLIC)

Where do we make eye contact?

Look from the face down

Forehead to nose

Eyes area only/no staring

Which kind of eye contact is to be avoided?

Look from the face down

Forehead to nose

Eyes area only/no staring

Which is considered too aggressive of a handshake?

Shaking from the wrist

Shaking from the shoulder

Shaking from the elbow

What should you NOT do if your colleague picks you up to take you somewhere for work?

A. Thank him/her

B. Be waiting 5 minutes before he/she comes

C. Make them wait for you because you are late to the pick up point

D. Walk away from the drop off point and not wait for them

C and d

A and b

Which person would you NOT tip in the U.S.?

Housekeeping staff in a hotel

Bell boy (person who takes your luggage to your room)

A person who cuts your hair

A person serving you food in a sit down restaurant where you order off the menu

The valet (person who parks your car for you)

The host or hostess at a restaurant

How much do you tip waitstaff in a restaurant?

Any of the below could be true

Whatever I feel like, depending on service

15-20% of the bill before or after taxes

Double the tax

What is “nursing the drink”?

drinking alcohol until you get drunk

Doing shots

Sipping the drink, talking, maybe eating, then drinking some more

What drinks can be ‘nursed’?

Any beverage

Only alcoholic drinks

What time is lunch in the U.S.?

12pm noon

11:30am

1pm

Anytime you want

How long are breaks in a conference or during the workday?

5 minutes

10-15 minutes

30 minutes

As long as I want

If someone at the office says, "How are you?" How should you respond?

A. Smile silently, making eye contact, nodding head

B. Say, "Good, and you?"

C. Tell them all about your day in detail

A and/or B

If you network at a conference or meet a business associate in the U.S., what's the formula for a professional introduction?

Name, Position and/or Company/ "It's nice to meet you"/Greetings

Greetings/ Name, Position and/or Company/ "It's nice to meet you"

"It's nice to meet you"/Greetings/ Name, Position and/or Company

If it is 10am in New York City (EST Time Zone), what time is it in Denver, Colorado (MST Time Zone)?

12 noon

8am

10am

9am

If you are an attendee, what time should you enter a room for the start of a meeting, work, or a conference if the start time is 9am?

8:55 - 5 minutes early

9am - on the dot

9:10am - 10 minutes after the time

8:50-8:55 - 5-10 minutes early

In what instance can you say excuse me?

Can I use my foreign driver license (ex. Indian driving license) to rent a car in the U.S.?

Yes, regardless of language it is issued in

Yes, but I may be required to have an international driver ID as well

When I rent an apartment from an apartment complex, I need to:

What can never be said enough to an American?

Sorry

Thank you

Please

Have a good day

Business Etiquette in the USA (PUBLIC)

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