Help Desk Ticket DS

Your First and Last Name
What two reasons should you submit a help desk ticket in MDS?
Missing insurance plan
Removing a payment
Unvoiding a prescription
Missing invoice
To submit a help desk ticket click the __________ tab
Admin
Help Desk
Home
Patient
You must include your site name in the help desk ticket.
True
False
How will you know the outcome of your help desk ticket?
They will call you
They will e-mail you
You must look for the response in the system.
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