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Your Reputation Marketing Score copy - test

Does your business have accounts on the major online review sites?

Yes

No, we don't have these

Do you look at/pay attention to online reviews?

Yup

Not, not really

Does your business respond to negative online reviews?

Yes we do

Does your business respond to positive online reviews?

Yes we do

No we don't

Does your business send out client satisfaction surveys?

Yes

Do you tailor the client satisfaction survey to the type of visit?

Yes we do

Do you follow up with negative feedback from surveys?

Yes

Do you identify super fans of your business through your satisfaction surveys?

Yes we do

No, never have

Do you ask super fans for online reviews or testimonials?

Yes

Do you ask your loyal fans of your business for testimonials?

Yes

Do you ask positive reviewers for permission to use their reviews as testimonials?

Yes, we do

Do you display reviews and/or testimonials anywhere on your website?

Yes we do

No we don't

Do you share reviews on your social media accounts?

Yes, we love social media

No, we don't share

Does your business monitor your comments on social media?

Yes

Nope

Does your business respond to comments/mentions on social media?

Yes of course

No we don't

Does your business enable messages on social media?

Yes we do

No, we don't do messages

Do you respond to messages from clients on social media?

Yes

No we don't

Do you know what to do when people start attacking your business on social media?

Yes I do

No, I don't

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