Dispatch Quiz
Dispatch Incident Management Quiz
Test your knowledge and readiness with our Dispatch Quiz designed for property management and safety protocols. This quiz covers critical topics that every dispatch team member should know for effective incident management.
Key Topics Covered:
- Emergency notification systems
- Turnover reports essentials
- Response protocols for incidents
- Key management procedures
What system do we use to notify tenants and/or supervisors of incidents that occur on property?
Simplex Panel
Rave Notification's System
Via Landline
Email
What should you include in your turnover report?
A summary of the week and how you feel it went
A summary of the day with what you feel is important for the next shift to know
A summary of the day with what you feel is important for the next shift to know along with a picture of the simplex panel
A selfie
Who should you reach out to when the lighting in the restroom is not working besides electrical?
Bryan Gous
Plumbing
Waste and Recycling
Nick Fazio or Jesse Schmidt
What is the most effective way to notify patrol of a situation?
Via landline
Via email
Via Radio
Send the patrol officer a snap of the incident
What email should you give customers requesting a copy of a report?
Reportme@americandream.com
Assistance@americandream.com
Legaldepartment@americandream.com
Lawsoftassistance@americandream.com
If there is an elevator entrapment in Toys'R'Us, who should you contact?
Kone and Patrol
NJSP and Patrol
Patrol and FD
Patrol and Housekeeping
Where does the video you export on Genetec get saved to?
My downloads
The Vault
ICloud
The usb on the back of the towers
What section of Lawsoft is used to check events?
Multi-Search
Stats/ Admin Reports
TOT Admin
Shift Activity Log
When should you send out a rave notification?
As soon as the call comes in
As soon as I have the necessary information
Once the call is over
Towards the end of the shift
When handing out keys to someone, what should be done?
Insert a Key Inventory call to the CAD and send an email
Create a Tag in the key box and log it into the CAD
Take a mental note and remind them to bring it back
Create a tag in the key box and notify the supervisors
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