Quiz 4

Metrics are important because they can be used as the building blocks for

Which statement is FALSE:

If the process has changed,

The data change, which occured due to the significant events (fire, flood), is usually omitted (not taken into consideration).

Normalization is a tool which allows to compare or combine data that we could not otherwise compare or combine.

Which one is not a normalization method:

Reporting costs per unit produced is an example of the following normalization method:

Which normalization method is most useful, when there is a database of similar projects:

This normalization method entails assigning each "package" of work a weighting factor based on the amount of effort required to complete the task:

In this normalization method, performances of participants are compared to a mathematical model developed from the data:

In this normalization method, the scores for each management category are added to give a total score for the organization as a whole:

A mission statement describes where the organization wants to be at some time in the future.

Key Performance Indicators (KPI) are the key metrics that indicate how well an organization is performing against its Critical Success Factors (CSF).

Which statement is TRUE:

The aim of this technique is to improve on the weaknesses until they become strengths and to try to eliminate the threats:

A COPQ study is carried out by identifying and classifying the losses and costs within an organization.