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Business Office Assistant - Day 1

Please enter your name:
[True or False] You only have to stand to greet new patients.
True
False
Which of the following is not considered acceptable forms for ID?
Social Security Card
Passport
Driver's License
School Issued Id
Where do you save the ID and insurance cards?
Account
SmartDoc
Preferences
Registration
When creating labels for a patient, what format would you use?
First name, last name, date of birth
Date of birth, last name, first name
Last name, first name
Last name, first name, date of birth
[True or False] You can respond to appointment requests through Revenue Well
True
False
When a patient checks in you turn the arrival indicator to ______.
Yellow
Red
Green
[Select all that Apply] When greeting a patient, the Business Office Assistant should ______.
Stand
Make eye contact
Smile
Welcome the patient
Ask the patient what they are here for
Ask for the patient's name
[Select all that Apply] The "Green Sheet" encompasses which items?
Registration
Medical History
Insurance Breakdown
HIPAA Acknowledgement
Patient Treatment Plan
Which of these is NOT required on every patient chart?
Labels
Letter Stickers
Yaer STickers
Allergy Notification Stickers
If the patient's chart is damaged, you should:
Tell the manager
Tape it
Make a new chart
What program do we use to check in and schedule patients?
Dymo
Eaglesoft
ClaimX
RevenueWell
What program do we use to communicate with their patients about appointment times?
Dymo
Eaglesoft
ClaimX
RevenueWell
What program do we use to print patient labels?
Dymo
Eaglesoft
ClaimX
RevenueWell
Why do we put so much importance on how you greet each patient that walks through the door?
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