ACTIVITY CODE USAGE

What code should rep use when just arrived at work, logged in but have no tickets in the queues?
On a break
In production
Coaching
In Non-SRT Production
Rep is just back from holidays and needs to go through the emails. What code should be on for this activity?
Non-FB Training
Coaching
In Non-SRT Production
On a break
Team Lead is asking a rep for an urgent 121. What code should rep use before going to the meeting?
Coaching
Team Meeting
In a huddle
In Production
Your AM is asking you to complete a task. Please select appropriate code.
In Production
In Non-SRT Production
Coaching
Non-FB Training
You have an urgent call to make. Should you use any of the codes?
No code
In Production
On a break
In a Huddle
What code would you use for a wellness session ?
In a huddle
At wellness support
On a break
Team meeting
You are attending CPP courses. What code would be the correct one to use?
FB Training
Non-FB training
Team meeting
Coaching
Covalen has an emergency announcement to make. Should any of the codes be used?
No code
Team Meeting
In a huddle
FB Training
Which code is to be used when going on a Policy Update?
Team Meeting
FB Training
In Production
Non-FB Training
Which code is used when reviewing My Accuracy?
On a break
Coaching
In Production
Non-FB Training
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