Alabama Peehip Quiz

Please enter your First Name and Last Initial

What are some of the AKA names for Alabama Peehip?

ERS of Alabama, TRS of Alabama, Peehip RSA

Alabama Alliance, ERS of Alabama, Roll Tide Advocates

ATS, AES, MATR

Do we warm or cold transfer directly to Alabama Peehip?

Only if they are asking about premiums

Warm transfer all group related questions and still place it in the chat

We never warm transfer to the group unless it is escalated with approval from TL

Just transfer it won't hurt

Who handles the enrollment for Alabama Peehip?

Humana/DMS

The group Alabama Peehip

Original Medicare

Can Alabama Peehip retirees use the standard Humana Mail Order pharmacy?

Uh yeah they are a Humana member they always can!

Only if they specify they dont want to use a retail pharmacy

No they can only use Humana Specialty Pharmacy

Are the Alabama Peehip plans HMO or PPO?

Medicare PPO 

Medicare HMO

Medicare PDP

Medicare Indemnity

Do we handle demograhic changes for Peehip?

No refer to Peehip

Yes always but they still need to call Peehip

Only if it is their email address and/or phone number

Can DMS sell any freestranding benefits (FSB) to Peehip members?

Yes Dental Only

Yes Vision and Dental

Yes Dental Only

No we cannot sell any FSB

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