Alabama Peehip Quiz

Please enter your First Name and Last Initial
What are some of the AKA names for Alabama Peehip?
ERS of Alabama, TRS of Alabama, Peehip RSA
Alabama Alliance, ERS of Alabama, Roll Tide Advocates
ATS, AES, MATR
Do we warm or cold transfer directly to Alabama Peehip?
Only if they are asking about premiums
Warm transfer all group related questions and still place it in the chat
We never warm transfer to the group unless it is escalated with approval from TL
Just transfer it won't hurt
Who handles the enrollment for Alabama Peehip?
Humana/DMS
The group Alabama Peehip
Original Medicare
Can Alabama Peehip retirees use the standard Humana Mail Order pharmacy?
Uh yeah they are a Humana member they always can!
Only if they specify they dont want to use a retail pharmacy
No they can only use Humana Specialty Pharmacy
Are the Alabama Peehip plans HMO or PPO?
Medicare PPO 
Medicare HMO
Medicare PDP
Medicare Indemnity
Do we handle demograhic changes for Peehip?
No refer to Peehip
Yes always but they still need to call Peehip
Only if it is their email address and/or phone number
Can DMS sell any freestranding benefits (FSB) to Peehip members?
Yes Dental Only
Yes Vision and Dental
Yes Dental Only
No we cannot sell any FSB
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