Inbound Lines
Inbound Lines Quiz
Test your knowledge on inbound lines and job search processes with our engaging quiz! Whether you're a professional in the field or someone curious about the subject, this quiz is designed to help you learn and assess your understanding.
- 15 multiple-choice questions
- Topics ranging from job search lines to career services
- Fun and educational!
Please select which of the following you can do ROI:
A) Service Provider file
B) Client Service/Service Delivery
C) Job opportunity
D) All of the above
What’s the Job Search Line number?
0800 559 009
0800 778 008
0800 779 009
0800 408 040
What’s the full name of the new website CLs can find a job they like?
Mahi Kimi Mai – Find a Job
Find a job – Kimi Mahi Mai
Mai Kimi Mahi – Find a Job
Kimi Mahi Mai – Find a Job
Does the CL have to be on the benefit to apply for any of the jobs?
Yes
No
Maybe
How old should a job seeker be?
16 years
17 years
18 years
18+ years
What times is the Job Search Line available?
Mon-Fri 7am-5pm
Mon-Fri 7am-6pm
Mon-Fri 8pm-6am
Mon-Fri 8am-6pm
What is Connected line number?
0800 559 009
0800 264 737
0800 778 008
0800 408 040
Can connected site be used for Counseling services?
True
False
What will be quickest way to get a cl TTW (Transition to work grant)?
Blind Transfer
Conferences the call to general line
Email
All of above
Can we book appointment for cl on DCSL (Direct Career Service?) if they require CV update only?
True
False
How many career practitioners does Auckland region have for DCSL(Direct Career Service)?
4
5
6
7
Is it important on DCS Line to take permission from cl to share their information with career practitioner?
Yes
No
Depends
Not always
What is the wait time we advise to cl for call back on DCSL?
2-3 working days
2-5 working days
5-10 working days
4-5 working days
How many total number of lines do we cover on our inbound calls?
2
3
4
5
What is Direct career service number
0800 222 733
0800 408 040
0800 778 008
0800 559 497
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