HR Management - Business

What is Human Resource Planning?
The continuous process of analysing and forecasting the number of workers and the skills of those workers that will be needed by the organisation in order to achieve its objective.
A plan devised by a business in which a schedule will be created for employees to follow.
The process of recruiting an employee.
Planning training programmes for future employees.
What is Labour Turnover?
The process of getting employees to differentiate and specialise.
The movement of employees into and out of a business in a given time period (usually a year).
The amount of employees who have been recruited by a business in a given time period (usually a year).
The amount of employees who have left a business in a given time period (usually a year).
What is meant by the term Recruitment?
Not employing staff directly, but using an outside agency or organisation to carry out some business functions.
Applying for a vacant job position.
Being removed from a job due to incompetence or breach of discipline.
The process of identifying the need for a new employee, defining the job to be filled (stating requirements, etc), and the type of person needed to fill the vacant position.
What is On-the-job Training?
When employees reflect on their own performance.
Training designed to help employees with their cognitive skills.
When employees are trained while doing their jobs, ex. Through mentoring/shadowing.
When employees are given time off from work to attend training away from the job, ex. Through workshops/courses.
What is Off-the-job Training?
Training on how to manage stress when out of the workplace.
When employees are given time off from work to attend training away from the job, ex. Through workshops/courses.
Training designed to help an employee improve their cognitive skills.
When employees are trained while doing their jobs, ex. Through mentoring/shadowing.
What is Cognitive Training?
Training that isn’t focused on a particular aspect of the business, but instead helps employees develop their thinking and processing skills.
When employees are trained while doing their jobs, ex. Through mentoring/shadowing.
When employees train to improve their IQ.
When employees are given time off from work to attend training away from the job, ex. Through workshops/courses.
What is Behavioural Training?
When an employee self-reflects on their performance in the workplace.
Training that isn’t focused on a particular aspect of the business, but instead helps employees develop their thinking and processing skills.
When employees are trained while doing their jobs, ex. Through mentoring/shadowing.
Doesn’t focus on a particular aspect of the business, but instead helps employees develop their interpersonal skills (how they work with others) and intrapersonal skills (how to manage emotions).
What is Formative Appraisal?
A measure of an employee’s performance according to set standards.
An employee's self-reflection upon their performance.
A continuous approach to evaluate performance during an employee’s time at work.
Work involving a set number of hours of an employee’s own choosing.
What is Summative Appraisal?
A measure of an employee’s performance according to set standards.
A continuous approach to evaluate performance during an employee’s time at work.
A measure of an employee's performance according to a manager's opinions.
Receiving performance appraisal from not only their line manager, but also from between 4-8 co-workers, subordinates, or even clients/customers.
What is 360 Degree Appraisal?
Exchanging opinions on performance between employee and line manager.
Providing each employee with the opportunity to receive performance appraisal from not only their line manager, but also from between 4-8 co-workers, subordinates, or even clients/customers.
Individual employees reflect on their own performance.
A continuous approach to evaluate performance during an employee’s time at work.
What is Self-Appraisal?
Staff working from home but keeping in contact with the office by means of modern IT communications.
Individual employees reflect on their own performance.
A measure of an employee’s performance according to set standards.
This method provides each employee with the opportunity to receive performance appraisal from not only their line manager, but also from between 4-8 co-workers, subordinates, or even clients/customers.
What is Dismissal?
Being removed from a job due to incompetence or breach of discipline.
Offering holidays to employees.
When a business has no more work for an employee, so they become redundant through no fault of their own.
Temporarily granting an employee leave due to illness/other issues.
What is Redundancy?
Granting an employee holidays.
Staff working from home but keeping in contact with the office by means of modern IT communications.
Being removed from a job due to incompetence or breach of discipline.
When a business has no more work for an employee, so they become redundant through no fault of their own.
What is Teleworking?
Work involving a set number of hours of an employee’s own choosing.
Staff working from home but keeping in contact with the office by means of modern IT communications.
Not employing staff directly, but using an outside agency or organisation to carry out some business functions.
Working at a telephone company.
What is Flexitime?
Work involving a set number of hours of an employee’s own choosing.
Letting an employee choose how many hours they must work for.
Working overtime.
Staff working from home but keeping in contact with the office by means of modern IT communications.
What is Outsourcing?
Sending employees on trips out of the country.
Opening a franchise in another country.
Attempting to appeal to different markets.
Not employing staff directly, but using an outside agency or organisation to carry out some business functions.
What is Offshoring?
Not employing staff directly, but using an outside agency or organisation to carry out some business functions.
When a business outsources outside its home country.
Transferring Headquarters to a location in another country.
Opening a franchise in another country.
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