IBGO Game Changers

A futuristic customer service concept illustrated with robots interacting with humans in a digital environment, showcasing chatbots and advanced technologies in action.

IBGO Game Changers Quiz

Test your knowledge of our IBG Chat Services and the innovative technologies we employ to enhance customer interaction. This quiz covers various aspects of our bot complexity levels and value propositions.

  • 5 engaging multiple-choice questions
  • Learn about the future of customer service technology
  • Perfect for anyone interested in AI and digital transformations
5 Questions1 MinutesCreated by EngagingBot101
What are the 3 value proposition that we aim to achieve in our IBG Chat Services?
Fast Response
Convenient Access
Efficient
All of the above
What do you call the bot complexity level where Bot performs transaction on customer’s behalf?
General Customer Service
Predictive Servicing
Transaction Concierge
What do you call the bot complexity level where Bot initiates chat, predictive analytics and contextual marketing?
General Customer Service
Predictive Servicing
Transaction Concierge
What does IPA leverage to digitize processing and servicing and ensure end-to-end process automation?
System Automation
Emerging New Age Technologies
Process Re-design
All of the above
2. What is the term used to describe the Software Engines to create interactions between Human & Technology?
Natural Language Generation
Cognitive Intelligence
Machine Learning
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