Certification Department Meeting #2

When does a discount kick in?

Negotiated on a case-by-case basis

After the 10th enrollment

After the 100th enrollment

We don't do discounts

The Symposium cancellation policy includes all EXCEPT

A $30 cancellation fee (prior to Sept 30)

A $200 cancellation fee (after Sept 30)

A free substitution (until Nov 10)

No refunds but will receive credit for the CEUs

The end of the reporting period is December 31. What should you tell callers? List at least 3 possibilities.

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Certification Department Meeting #2

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