How To Work Outstanding Claims

A visually appealing and professional image depicting insurance claims processes, featuring elements like forms, payment methods, and a person on the phone with an insurance company.

Mastering Insurance Claims

Test your knowledge on effective claims processing with our interactive quiz! This quiz is designed to help you understand the nuances of working with insurance companies and improve your claims management skills.

Learn about various forms of payment.
Understand the significance of documentation.
Discover how to quickly obtain claim information.
Evaluate your knowledge on key processes in insurance claims.

10 Questions2 MinutesCreated by ClaimExpert2021

What are four forms of payment insurance companies use to pay a claim?

Checks,Cash,Direct Deposits,Credit Card

EFT's, Checks, 3td Party Processing, Virtual Credit Cards

EFT's, Personal Checks, Direct Deposit, Money Order

Cash, 3td Party Vendor, Checks, Virtual Credit Cards

What is the fastest way to obtain information about a claim?

Phone call to the insurance company

Inside of your PMS

Website

Calling the AR department

Once an insurance company ACCEPTS our claim how many days do they have to provide us with a decision?

90 Days

60 days

10 days

30 days

What information should you have available when calling to follow up on a claim?

Tax ID

Provider Name

Patient's Name

Date of Service

Is it important to ask the representative from the insurance company what address the form of payment was sent to?

True

False

What are the top four insurance companies that you may see a lot of credit card payments from?

BCBS,Delta Dental,United Healthcare, TriCare

Ameritas,Metlife,Humana,Cigna

Humana,Guardian,Metlife,Ameritas

Metlife,BCBS,Bright Health, Medicaid

After a claim has been adjudicated, what does the insurance company provide us with?

Rejection

Approval

Payment

Denial

What training from this years Revenue Cycle helped you grow in your understanding of insurance the most?(Please add your name at the end of your answer)

How To Work Outstanding Claims

Mastering Insurance Claims

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