CSA Preparation (Configuring Applications for Collaboration)

A filter is a set of conditions applied to a table to help you find and work with a subset of data. In the Now Platform, filter conditions are also referred to as:

Which of the following are the UI actions in a form? Select 3 Answers from the below options.

By default, a report is shared with the following:

How do you group the records on a list based on the State field? Select 3 Answers from the below options.

Which module displays a list of tasks assigned to a user’s group but not yet assigned to an individual user?

What needs to be configured to create a new form view?

What form action updates an existing record and keeps the form open?

What does a column in a list represent in a ServiceNow instance?

When configuring an email notification, where can you choose field values from the record to include within the message?

In which section of the email notification configuration can you make the notification subscribable by users?

Which feature allows users to manage notifications they receive about various activities occurring on the platform?

Your director has requested you to generate a snapshot of your groups’ monthly resolved incidents and automatically email it to the executive group on the first day of each month. What ServiceNow capability do you use?

Which source type should be used when creating a report from a dataset with pre-defined conditions?

What type of Visual Task Board CANNOT be built from a record list?

What are the types of Visual Task Boards available to be created? Select 2 Answers from the below options.

Which of the following are valid report-sharing options? Select 4 Answers from the below options.

An incident manager is responsible for the Critical Incidents assignment group. The group contains a few team members working on different Incident tasks; however, the incident manager cannot see any tasks on the ‘Service Desk>My Group Work’ list. What of the following could explain this? Select 2 Answers from the below options.

Which of the following are ways to collaborate with team members on Tasks? Select 4 Answers from the below options.

What dictionary attribute do you use to list all the columns you want visible on a reference field’s drop-down list?

What role is required to toggle the template bar and apply global templates to the forms?

What field type on a form has a clickable icon that provides a preview of the associated record?

Which of the following tabs are used to configure an email notification? Select 3 Answers from the below options.ns.

Which form view is displayed when clicking on the reference icon of a field in a form?

Where can you organise form sections and related lists into tabs in classic forms?

What allows users to see a time-stamped history of all actions taken within a record?

Which module displays a list of tasks assigned to a user's groups, but not yet assigned to an individual?

What is the difference between Work Notes and Additional Comments?

Which tab contains the activity stream for a task?

Which tool enables users to collaborate on a task in real time and link conversations to records?

What can trigger a notification? Select 3 Answers from the below options.

What is used to get information from tables trough referenced fields?

Where can users define notification channels and manage subscriptions

Which module opens the Report Designer interface?

What wildcard character is used to search for values that contain a search term in a list?

What allows you to see more information on the same screen real estate when using Visual Task Boards?

What notification actions can be accepted in provider notification definitions? Select 3 Answers from the below options.

What phase of the Report Designer allows you to choose the title, colours and chart properties?

What is the recommended way to share a report?

What report type requires access to the data to view it?

What are the phases of the Report Designer? Select 4 Answers from the below options.