The Luxury Circle Quiz

What website do you log into to find information and make bookings for The Luxury Circle programme?

Are TLC rates available to all travel agents?

What do you do if you have forgotten your password to access the dedicated website?

Do you have to add your TLC number if booking via GDS, and if so in what field, and what format?

If you were booking a Superior Shard Room at Shangri-La at the Shard London, what room type would this be upgraded to (providing the room type was available)?

When making a booking in GDS, do you need to search TLC rates using a rate access code?

What is the rate code that appears in GDS?

What position should the TLC rate appear in GDS?

On the dedicated website, where do you find contact details for dedicated sales person, reservations, and concierge for specific hotels?

If a client is staying in a suite costing $3000USD, what would be their hotel credit your client would receive?

Does the complimentary breakfast include in-room dining?

Is the upgrade to the next room category available upon time of booking or arrival at the hotel?

If you have booked your clients into the Valley Wing at Shangri-La Singapore, will they receive an upgrade?

Where can I find a record of TLC bookings I have made, either via GDS or via dedicated website?

Who is the best person to contact at Shangri-La Sydney, if you need to make further enquiries about your TLC booking (ie VVIP etc)?

Are TLC benefits available on all Shangri-La Hotels and Resorts brands?

Are TLC benefits applicable if you book with a wholesaler?

Shangri-La Paris are offering a complimentary 3rd night, is this package combinable with TLC benefits?

Name something I would find under the “Resources” section on the TLC website?

As of February 10, do your Golden Circle clients still get fast tracked to Jade membership upon arrival at the hotel?

As of February 10, what is the minimum credit amount your client would receive if they were staying Shangri-La Suzhou, China?

As of February 10, what is the minimum credit your client would receive if they were staying at Shangri-La Dubai?