HCL QUIZ
What is the speed range for NGB
200Kbps-800Kbps
500Kbps-24Mbps
500Mbps-1Gbps
500Kbps-1Gbps
What is the speed range for Fttt
7Mbps-100Mbps
150Mbps-1Gbps
70Mbps-240Mbps
240Mbps-2Gbps
What is the speed range for Ftth
10Mbps-100Mbps
150Mbps-1Gbps
70Mbps-240Mbps
240Mbps-2Gbps
The NTU is where...
The cable connects to the cabinet
The cable connects to the Pole
The connection in customers home wall jack
The cable has a fault on it
Fttc is
Fiber to the church
Fiber to the control panel
Fiber to the chimney
Fiber to the cabinet
UG is the abbreviation of.....
Unified Gangway
Unified Gateway
Unified Gigabit
Unified Grant
On a customer Profile code the letters 'FR' in 30m_8M_FR will indicate what
Full range
Free roaming
TV included (evision)
False reading
Which is the broadband only number
8881-427xxxx
8881-121xxxx
8881-666xxx
8881-123xxxx
8881-xxx is
NGB
Fttc
Evision
Ftth
8882-xxxx is
Fttc
Ftht
Ftth
NGB
On a customer Profile code the letter 'R' 30m_8M_R will indicate what
Resistence
Radius
Fiber+phone
Reliable
The status of a test results reveals "no peer ATU" what would this mean
Too much speed on line
Can't connect to modem
All is good
Network issue
The status of a test results reveals "comm fail" what would this mean
Too much speed on line
Can't connect to modem
All is good
Network issue
The status of a test results reveals "No failure" what would this mean
Too much speed on line
The status of a test results reveals "No failure" what would this mean
All is good
Network issue
The status of a test results reveals "config not feesable" what would this mean
Too much speed on line
The status of a test results reveals "No failure" what would this mean
All is good
Network issue
NGB (Next gen broadband) uses
GDSL
VDSL
ADSL
SDSL
NGA (Next gen broadband) uses
GDSL
VDSL
ADSL
SDSL
When reading a report the (downstream and upstream)attenuation of line is better when
Higher the better
Noisier the better
Lower the better
Line synch no failure
When reading a performance test its best to read it from
Middle up
Top down
Bottom up
Inside out
The range/value of db (decibels) on line voltage should be between
+1.1 to +1.9 db
-3.5 to +3.5 db
-35 to +35 db
0 to 10 db
Insulation Resistence (ohms) value range should be between
-3.5 to + 3.5 db
1.1m to 1.9m
11m to 19m
0 to 100
There will always be 2 what on a line (fttc)
2 birds
2 large errors
2 minor faults
2 major faults
In a line test when reading the capacitance on a line (microF) if you see what would a bad sign
0.000
1.234
1.210
Major
On a line test in the general if you see "res and open" in the 'line conclusion' it will point you to
Ground (outside)
NTU (socket)
The cabinet
The exchange
On a line test in the general if you see "res and ground" in the 'line conclusion' it will point you to
The kitchen
The door
Ground (outside)
NTU (socket)
CMS is the abbreviation for
Cellular main service
Call me shirley
Customer management system
Customer messenger service
When using Radius the Bas name is
The server they are connected to
The space aroung the cabinet
The diametre of the cable
The area the customers wifi will cover
When using Radius, the username should be eircom.eircom.net, if it is showing a phone number this usually means what
The customers phone is working
The customer s using a 3rd party router
The customer is forgot their email address
The customer is on a landline
When using R6, if a customers account shows "Dunning" this means what
The customers account is closed
The customers account is up to date
The customers account is in arrears
The customers wifi is not good
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