Onyx Coffee Lab Employee Manual Quiz
Onyx Coffee Lab Employee Manual Quiz
Test your knowledge and understanding of the Onyx Coffee Lab Employee Manual with this engaging quiz. Make sure you know the essential policies and protocols that will guide you in your role!
Key Areas Covered:
- Employee Responsibilities
- Shift Coverage Policies
- Dress Code and Conduct
- Time Off Procedures
When do write-ups start over?
Never.
Every 6 months.
After your next review.
Every year.
What is the minimum amount of shifts required for each employee?
1 weekend shift; at least 3 regular shifts a week.
2 weekend shifts; at least 2 regular shifts a week.
1 weekend shift; 1 short shift; at least 3 regular shifts a week.
2 weekend shifts; 4 regular shifts a week.
If you cover a shift for one of your coworkers and you are unable to work the shift you covered, whose responsibility is it to get the shift covered?
Shayne's.
Yours.
The original worker of the shift.
Andrea's.
How many write-ups need to be obtained in a one year time span before the employee is subject to review and may be terminated if determined appropriate by management?
7.
1.
3.
12.
When are you allowed to work over 80 hours in a given pay period?
In case of emergency.
If you're short on funds.
Never, unless approved by management.
Because you're bored.
What is the Onyx dress code?
A button-up, collar, or dress/skirt with apron.
A black t-shirt.
Whatever you want.
A provided embroidered polo.
What is the punishment for arriving to work 15 minutes or later?
A slap on the wrist.
Immediate termination.
A write-up.
No tips.
What should you do if a customer walks up to the counter and you are in the middle of a task (that does not involve the service of another customer)?
Ignore them.
Walk away.
Give them a soft smile.
Stop what you're doing immediately to take their order and serve them.
When does time off need to be approved by management?
If it is 1 day.
If 2 or more shifts are needed off in one pay period (two weeks).
If it's more than 5 days.
If it's more than 10 days.
What needs to be completed before you leave each shift?
Your shift duties.
The special duty.
Clock out.
All of the above.
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