Contact Communications Quiz

1. I check in before reacting to what I just heard or saw. I am most often aware of, and take inventory of, what I sensed with my 5 physical senses, my thoughts, emotions and intentions before speaking them.

2. I use ‘I’ statements more than’ you’ statements when sharing my senses, thoughts, perceptions, emotions and intentions.

3. I ask about the other person’s perceptions, feelings and intentions often in an interaction.

4. I listen attentively turning off internal chatter.

5. I use clarifying statements in my interactions to make sure my interpretations are correct.

6. I relate my personal experience to the other person’s thoughts, emotions and intentions in conversation.

7. I use the word ‘could’ more than the word ‘should’ in my conversations.

8. I avoid labeling and name calling in my conversations.

9. I use soft references like many, most, few, rarely, sometimes, often instead of all, everyone, no-one, never, always.

10. I often get agreement in my interactions and find common ground.