Interest in September
Understand Your September Interest
Have you ever wondered why your interest earnings are lower than expected? Take our quiz to deepen your knowledge about interest calculations and the factors affecting savings accounts.
- Test your understanding of interest concepts
- Identify common misconceptions
- Learn how to manage your accounts better
Why TF is my interest so low?” What’s your first step?
Have a Zyrtec
Sync
Check Bonus Interest tab
Respond with ‘🔎 Customer thinks interest is incorrect (Time2investigate) 🔎’
Customer has received NO INTEREST in 2 of his 4 Savers, despite having funds in all of them throughout September. You’ve confirmed this in RFS & Synced. Which response do you send?
П Customer thinks interest is incorrect (Time2investigate) 🔎
П “Activated” - But received BASE not BONUS interest
П “Activated” - But NO INTEREST received
Send to Account Matters (Interest day)
How many days in September?
30 days
1 week
October 1st
31 days
What is something that will NOT affect Interest earned:
The date a saver is created
The date a large deposit is made into a Saver
If they have a Westpac account
If they are on base or bonus
You check Bonus Interest tab & it says ‘Pending’ & the last purchase is BEFORE the last day of the month. What response do you send?
“Pending” - (5th ON 30th September)
“Pending” - (5th ON 29th or earlier)
What is my passcode/forgot my passcode
Customer created Savers during month affected interest $ received
How to Calculate approximate interest
Balance @30th September X 0.016
Avg. Balance for September X 0.016
Avg. Balance for September X 0.016 / 12
Balance @30 September X 0.016 / 12
What is compound interest?
Interest earned on interest
Interesting stuff
A type of interest rate
Compounding stuff
Why is my interest so low”? Which of these CAN’T you check in Accounts tab / RFS
When the Saver was created
If there was a large deposit late in the month
Whether or not interest has been paid
How many goals Stuart Dew kicked in the ’08 granny
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