CQ Chapters 1-5

What are the four CQ capabilities?

Drive, Knowledge, Strategy, Action

Neutral, Affective, Monochronic, and Polychronic

Individualism, Collectivism, Economics, and Attitudes

Motivation is part of which CQ capability?

Drive

Knowledge

Strategy

Action

Planning is part of which CQ capability?

Drive

Knowledge

Strategy

Action

Influences are part of which CQ capability?

Drive

Knowledge

Strategy

Action

Cultural Intelligence is

The capacity to function effectively across national, ethnic, and organizational cultures.

The differences between national, ethnic, and organizational cultures.

Leading by example across national, ethnic, and organizational cultures.

What are the most pressing issues executives identify for why CQ is needed?

Artistry, religion, family, and politics.

Diverse markets, multicultural workforce, top talent, and cost savings.

Enjoyment, early retirement, and travel.

If you have intrinsic interest, you

Enjoy interacting.

Value benefits gained.

Have confidence to adjust.

If you have extrinsic interest, you

Enjoy interacting.

Value benefits gained.

Have confidence to adjust.

Self-efficacy means you

Enjoy interacting.

Value benefits gained.

Have confidence to adjust.

With high CQ...you either have it or you don't.

True

False

The motivational dimension of CQ Drive is a level of:

Interest, Drive, and Energy

Power, Attitude, and Education

Confidence, Communication, and Competition

"The work of CQ ___________ is never really done, at some level, it becomes more familiar and comfortable the more we do it."

Drive

Knowledge

Action

Strategy

What are the three categories of human behavior as described by Livermore's iceberg metaphor?

Universal, Cultural, and Personal

Direct, Indirect, and Competitive

Avoidance, Power, and Cooperative

"CQ Knowledge begins with understanding cultures role in people's..."

Thoughts, attitudes, and behaviors.

Language, economics, and family.

Legal issues, religion, and education.

CQ Knowledge has six basic cultural systems:

Organizational, cooperative, ethnocentrics, religion, artistic, and language.

Thoughts, attitudes, behaviors, idiosyncrasies, attributes, and ethnocentrics.

Economic, marriage/family, education, legal & political, religious, and artistic.

Two of the concepts of CQ Knowledge are: See culture's role in yourself and others; and understanding different languages.

True

False

With an emphasis on equality and shared decision making; which cultural value dimension does this describe?

High Power Distance

Low Power Distance

With an emphasis on rules and standards that apply to everyone; is what cultural value dimension?

Particularism

Universalism

When someone from a neutral cultural giggles when put on the spot, this is a sign of disrespect.

True

False

Someone with a _______ orientation, is said to live to work.

Doing

Being

Someone with a ________ orientation, is said to work to live.

Doing

Being

CQ Chapters 1-5

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