Quality CPH

A diverse group of IT professionals engaged in a collaborative work environment, surrounded by computers and technology, showcasing elements of professionalism and teamwork.

Quality IT Professionalism Quiz

Test your knowledge of the key concepts and responsibilities that define IT professionalism with our engaging quiz. Designed for IT workers and enthusiasts, this quiz covers a range of important topics that contribute to effective IT work.

  • 35 thought-provoking questions
  • Multiple choice format
  • Perfect for self-assessment
35 Questions9 MinutesCreated by NavigatingTech27
IT workers declare themselves to be part of the IT profession
Proficient
Permanent
Professing
Promise keeping
Will give proper credit for intellectual property and honor confidentiality.
General Moral Imperatives
Specific professional responsibilities
Organizational leadership imperatives
University of Virginia’s Department of Computer Sciences
Will acquire and maintain professional competence; I will accept and provide appropriate professional review.
General Moral Imperatives
Specific professional responsibilities
Organizational leadership imperatives
University of Virginia’s Department of Computer Sciences
Will manage personnel and resources to design and build information systems that enhance the quality of working life
General Moral Imperatives
Specific professional responsibilities
Organizational leadership imperatives
University of Virginia’s Department of Computer Sciences
identified a number of areas in which IT professionalism could/ should be exercised, such as censorship, hacking, fraud and dishonesty in business, netiquette, privacy, and computer viruses.
General Moral Imperatives
Specific professional responsibilities
Organizational leadership imperatives
University of Virginia’s Department of Computer Sciences
IT professionals are permanently dedicated to IT work.
Proficient
Permanent
Professing
Promise keeping
IT work is done with deftness, agility, and skill
Proficient
Permanent
Professing
Promise keeping
IT workers make and keep promises to themselves about what they will and won’t do.
Proficient
Permanent
Professing
Promise keeping
is such an important part of professionalism that some feel that “firms should hire for attitude and train for skill” behavior
Attitude
Business Analysis
System Analysis
Strategy and Planning Project
are fundamental aspects of all professional relationships and, therefore, contribute strongly to the effectiveness of IT work.
Comportment
Preparation
Communication
Judgment
IT workers would be wise to be aware that perceptions of professionalism are sometimes equally as important as actual behavior on the job
Comportment
Preparation
Communication
Judgment
No one appears more unprofessional than someone who doesn’t know what he or she is doing. For an IT worker, this means having not only the technical skills to do a job
Comportment
Preparation
Communication
Judgment
Liaison between IT and the business to align IT planning, match technology to business needs, and forecast future business directions
Attitude
Business Analysis
System Analysis
Strategy and Planning Project
Establishing the interaction of all system components (hardware, software, and networking),
Data Management
Project Management
Architecture
Application Development
IT workers often have difficult decisions to make, and it is very easy to get caught in professionalism paradox. That is, people who are agreeable and who don’t make waves are often perceived as being more professional
Comportment
Preparation
Communication
Judgment
Manages all major applications (purchased or developed) to ensure sustainability of functionalit
Data Center Operations
Application Software
Hardware
Operating System
Elicit business requirements, designs process flow, outlines documents management, and creates design specifications for developers
Attitude
Business Analysis
System Analysis
Strategy and Planning Project
Prioritization, budgeting, financial planning/ accountability, strategy development, policy development and portfolio analysis
Attitude
Business Analysis
System Analysis
Strategy and Planning Project
Managing the resources (money, people, time, equipment, etc.)
Data Management
Project Management
Architecture
Application Development
Transactional data (invoicing, shipping), customer data (CRM), records management, knowledge management, business intelligence
Data Management
Project Management
Architecture
Application Development
Designing, writing, documenting, and unit testing required code to enact specific functionality
Data Management
Project Management
Architecture
Application Development
This type of IT function caters to common organizational needs. Such function has little ability to differentiate the business, but it provides a necessary, perhaps critical, component
Unique
Common
Standardized
Commoditized
These functions are considered commodities similar to oil and gas. Once attributes are stipulated, functions are interchangeable and indistinguishable.
Unique
Common
Standardized
Commoditized
Testing all components of an application prior to production to ensure it is functioning correctly
Quality Assurance and Testing
Networking Managing
Operating Systems and Services
Application Support
all networking components (hubs and routers) to handle all forms of organizational communication
Quality Assurance and Testing
Networking Managing
Operating Systems and Services
Application Support
Operating systems for all hardware platform and other services (handheld) upgrades, maintenance, and enhancements
Quality Assurance and Testing
Networking Managing
Operating Systems and Services
Application Support
Data servers, power supplies, desktops, laptops, telephones, and special equipment
Data Center Operations
Application Software
Hardware
Operating System
Manages all operations of the production data center and data storage environment, icluding back up
Data Center Operations
Application Software
Hardware
Operating System
IT function is one that provides strategic advantage and benefit. These IT functions seek to differentiate the organization in the marketplace.
Unique
Common
Standardized
Commoditized
A function is a commodity (such as electricity) delivered by a centralized and consolidated source
Utility
In-house
Insource
Outsource
Partnership
Permanent IT staff provides IT function.
Utility
In-house
Insource
Outsource
Partnership
IT functions not only provide common tasks/ activities but also adhere to a set of standards developed and governed by external agencies
Unique
Common
Standardized
Commoditized
Could take the form of a joint venture or involve the creation of a separate company
Utility
In-house
Insource
Outsource
Partnership
IT personnel are brought into the organization to supplement the existing permanent IT staff to provide the IT function
Utility
In-house
Insource
Outsource
Partnership
IT functions are provided by an external organization using its own staff and resources.
Utility
In-house
Insource
Outsource
Partnership
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