Loss prevention
Loss Prevention Awareness Quiz
Test your knowledge on loss prevention and shrink management with our engaging quiz! Learn about the different types of shrink, client service techniques, and effective prevention strategies to help create a safer retail environment.
This quiz covers:
- Types of shrink
- External and internal prevention strategies
- Importance of client service
What are the 3 types of shrink?
External
Internal
Paperwork
Cash wrap
Backstage
What are some ways to prevent external shrink?
Greet every client
Avoid eye contact
Accuse client of stealing
Client servicing
Lock front door
Notify CEL
How can we prevent internal shrink?
Spread rumors about who you think is stealing
Report to icare
Notify loss prevention
Confront the person
Notify store director
How can we prevent paperwork shrink?
Throw away tester when finished
Stay organized with backstock and backstage
Tell a leader when making testers
Tell a leader when making samples
Follow operational process
We should assume all clients want to steal
True
False
Good client service is the best way to prevent theft
True
False
We should never profile a client
True
False
If a client is stealing, we should follow them
True
False
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