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Avaya 72200x MOCK Test

You are submitting a package of information to Avaya Support for a case you are raising. The files that you are sending include a trace taken using WireShark. Which file format will the file be in?

pcap

Rar

Jpg

When observing the Avaya Aura® Session Manager dashboard, you notice that one entity is marked as down. Which two troubleshooting tools can be used to investigate the problem? (Choose two.)

The replication page in Avaya Aura® System Manager

Avaya Aura® Session Manager Entity Link Connection Status page in Avaya Aura® System Manager

TraceSM on the Command Line Interface of Avaya Aura® Session Manager

statapp on the Command Line Interface of Avaya Aura® Session Manager

List trace station on Avaya Aura® Communication Manager

After implementation, Avaya Aura® Session Manager (SM) replication status is Not Polling and the replica node is not reachable. The network connectivity has been verified, and so has the correct DNS configuration. Although Avaya Aura® System Manager (SMGR) cannot connect to SM, it can connect to other network components. Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?

Avaya Aura® Communication Manager (CM)

Avaya Aura® Session Manager (SM)

Avaya Aura® System Manager (SMGR)

Avaya Aura® Utility Server (US)

From which website can you obtain resources such as Product Change Notifications (PCNs), Documentation, Knowledge-based articles and make Parts/Service requests?

support.avaya.com

avaya.com

Avaya-learning.com

Plds.avaya.com

Which statement regarding Full and Half call model processing is true?

Avaya Aura® Communication Manager (CM) configured as an Evolution Server performs Full call model processing.

Avaya Aura® Session Manager (SM) always performs Half call model processing.

Avaya Aura® Communication Manager (CM) configured as a Feature Server performs Full call model processing.

Avaya Aura® Session Manager (SM) always performs Full call model processing.

Several remote workers have noticed that their feature buttons are not working. After running traceSM, the administrator did not see any PPM Responses coming from the Avaya Aura® Session Manager (SM). How would your remote workers normally download their PPM data?

PPM is downloaded to the remote worker telephone from Avaya Aura® System Manager (SMGR).

PPM is downloaded to the remote worker telephone from CM.

PPM is downloaded to Avaya Aura® Session Manager (SM) form CM.

PPM is downloaded to the remote worker telephone from Avaya Aura® Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).

A customer calls Avaya support after their telecom administrator was unable to add 50 new telephones for new hires. Avaya support determines that the number of telephones exceeds the capacity that the system supports. Which pre-installation step was omitted and therefore caused this problem?

Accessing support.avaya.com to verify customer systems compatibility

Providing accurate licensing specifications

Checking the required number of SIP trunks

Verifying the version installed is compatible with existing versions

A remote worker using the Avaya Equinox® on the smart mobile telephone obtains a private IP address delivered from the corporate network over WiFi when in range of the wireless hotspot. When the remote worker is out of range of the corporate WiFi it obtains a Public IP address via the 3G/4G mobile Service Provider. When roaming from the public network to the corporate private network and vice versa, which strategy prevents the user from having to change the SIP Proxy Server address in the smartphone?

Network Address Translation (NAT)

Virtual Private Network (VPN)

Avaya Session Border Controller for Enterprise (SBCE) public IP-address

Split Horizon DNS with FQDN

After an Avaya Aura® Communication Manager (CM) upgrade, a customer called Avaya support because their H.323 telephones were unable to login. Support was able to confirm that the telephones had not been upgraded. Which pre-implementation step was omitted?

Test all third-party equipment and software.

Verify the firmware version installed is compatible with existing versions.

Insure Presence Services was upgraded correctly.

Provide accurate licensing specification.

In the Avaya Aura® Core, Communication Manager can be deployed in which two modes? (Choose two.)

Evolution Server

Call Server

Hybrid Server

Communication Server

Feature Server

What are two functions performed by System Manager? (Choose two.)

If ‘Direct IP-IP Auto Connections, H.323-H.323 two-party calls will shuffle to establish a direct media.

It delivers a set of shared management services and a common console.

. It provides centralized management of enterprise-wide dial plans.

It provides SIP registration and authentication.

If ‘Initial IP-IP Direct Media’ is enabled, SIP-SIP two party calls will use direct media.

Which additional area may require trouble-shooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?

Session Border Controller configuration

System Parameters ip-options in Communication Manager

System Manager SIP User Communication Profile (remote worker settings)

Media Server (AAMS) Public Network settings

Which statement is true about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP Trunking and Remote Worker services?

SIP Trunking and Remote Worker services cannot run on the same SBCE.

SIP Trunking and Remote Worker services can use different IP addresses configured on the same Interface.

Only one IP address should be configured per interface.

SIP Trunking and Remote Worker services can share the same IP address.

Which statement describes the steps to save the traceSM log file?

While traceSM is running, type ‘w’ and a filename; the file is written to the /tmp directory.

Export all logs from the Avaya Aura® System Manager (SMGR) log viewer.

While traceSM is running, type ‘w’ and a filename; the file is written to the user’s current directory.

Execute traceSM -w .

A customer calls Avaya Support stating their Session Manager (SM) is down. After some troubleshooting the technician sees SM is in the Deny New Service state and in Restricted license mode. What does this license mode indicate?

There is a license error but SM continues to function.

The license 30 day grace period has expired and SM service is being denied.

The license does not contain any SIP User Agent licenses.

The license only contains a number of SIP User Agent licenses and is missing the SIP trunking licenses.

In which three states can an Avaya Aura® System Manager (SMGR) Alarm exist? (Choose three.)

Acknowledged

Cleared

Resolved

Raised

Active

Where can the alarm status of all Session Managers be viewed at a glance?

SIP Entity Monitoring

Session Manager SIP Entity

Session Manager Dashboard

Session Manager Administration

How can you view the entire contents of the current Avaya Aura® Communication Manager (CM) call processing log file?

by using the Linux cd to /var/log/ecs and ls –l commands to find current ; cat

by using the Linux cd to /var/log/Avaya and cat callproc.log commands

By using the CM SAT to enter the list callp log all commands

By using the CM SAT to enter the display callproc log all command

When running the display node-names ip command, what information is found?

Type and link number

Name and link number

Name and IP address

IP address and type

How can you obtain a list of Avaya Aura® Communication Manager (CM) alarms that have been raised today, including previous alarms that are no longer active using CM SAT?

Run the display alarms command, then change the ‘Historical?’ field from N to Y and submit the form.

Run the display alarms command, then change the ‘Resolved?’ field from N to Y and submit the form.

Run the display alarms command, then change the ‘Previous?’ field from N to Y and submit the form.

Run the display alarms previous command and submit the form.

Using the Avaya Aura® Session Manager (SM) command line interface, which Linux command will display a quick, at-a-glance status of SM internal services?

smconfig

Statapp

statSM

traceSM

Which Linux command allows you to view the installed certificates on Avaya Aura® Communication Manager (CM)?

Show certs

Start certmanager –f

Displaycertificates

tlscertmanage

In Avaya Aura@ Communication Manager (CM), what are three valid formats of the list trace command? (Choose three.)

List trace previous

List trace 1031711

List trace ras ip-address 135.60.232.213

List trace next

List trace tac 701

Which screen in the Avaya Aura® Media Server will display the Media Server’s Service Status and Operational State?

Cluster Status

Server Status

Element Status

Monitoring

How can you show that a session is actually reaching the Avaya Aura® Media Server (AAMS)?

In AAMS Element Manager select Monitoring > Active Sessions.

From Avaya Aura® System Manager (SMGR) home page, click on the Media Server, and click on the link: list active sessions.

In AAMS Element Manager, Select System Status > Element Status > More Actions > display active sessions.

From SSH, go to the AAMS and issue the list active sessions current. command

What information can be found when viewing the Monitoring > Active Sessions page on an Avaya Aura® Media Server? (Choose two.)

QOS Analytics

Callee extension number

Utilized Codecs

Caller extension number

Element status

You notice that the Entity-Link between your Session Manager and Communication Manager is down. From Communication Manager, which two commands are used to verify the health of this SIP link? (Choose two.)

List trace station

statapp

Status health

Status trunk

Status signaling group

When viewing the Avaya Aura® System Manager (SMGR) alarms, which alarm information is particularly useful for finding more information in the available documentation?

NotificationOID

Status

Source IP address

M/E Ref Number/SysOID

Event ID

Which two methods are used to obtain Avaya Aura® Communication Manager (CM) software version information? (Choose two.)

In Avaya Aura® System Manager (SMGR), navigate to Services > Inventory > Managed Elements.

In Linux, issue the swversion command.

In CM SAT, issue the display software version command.

In CM SMI, navigate to Administration > Server Maintenance > Server > Software Version.

In Linux, issue the software version show command.

Avaya support is monitoring a Communication Manager that is going down several times per day. They discover a software error that keeps triggering an auto restart. Which Communication Manager command can be used to determine the root cause?

Display initcauses

Display interchangestatus

display restart all

Display reset 4 all

Which two critical pieces of Avaya Aura® Communication Manager (CM) information can be obtained from the ECS log located in the /var/log/ecs directory? (Choose two.)

Capacity and certificate status

Alarms and errors

Licensing status

A log of system restarts

Denial events

What information is associated with System Manager alarms? (Choose three.)

SIP Domain

Time Stamp

Service Affecting Y/N

Severity

Event ID

Avaya Aura® System Manager (SMGR) holds a copy of the Avaya Aura® Communication Manager (CM) database, and it is important that the database is kept identical between SMGR and CM. If they become un-synchronized, what should be done to restore synchronization again?

Go to the Inventory > Synchronize > Communication System, and send the database from SMGR to CM.

Go to the Inventory > Synchronize > Communication System, and synchronize the database from CM to SMGR.

Issue a save translations all command in CM.

Go to the Replication page and issue a Repair of the database on SMGR.

A customer called Avaya Support stating that shortly after some maintenance work was done, they cannot make or receive calls. Which command in Avaya Aura® Communication Manager (CM) can the administrator execute, to determine if the links to the H.248 Gateways are up?

Status media-gateways

Trace trunk x

Status signaling group x

Status health

A customer states they are having voice quality issues when they make calls over a WAN link. You would like to see the VOIP call quality information for this call while it is in progress. Which Avaya Aura® Communication Manager (CM) SAT command will display packet loss and jitter for a call in progress?

Monitor station qos xxxx, where xxxx is the station number

Status station qos xxxx, where xxxx is the station number

list trace station xxxx, where xxxx is the station number

List monitor qos

As opposed to a regular SIP trace, what do SIP messages captured using the traceSM with “a=showSM” option display?

The message flow details from the SM100 to the Avaya Aura® Session Manager (SM) Call Processing element

The message flow details from SM100 to the PPM servlet

The message flow details from the SM100 to Avaya Aura® Communication Manager (CM)

The message flow details from the network to the SIP container

How can an inactive SM100 be reset?

Click the Reset button on the Security Module Status page in Avaya Aura® System Manager (SMGR).

Click the repair button on the Replication page with the affected Avaya Aura® Session Manager (SM) selected.

Restart Services on the Avaya Session Border Controller for Enterprise (SBCE).

Run the resetSM100 command from RHEL Command Line Interface of Avaya Aura® Session Manager (SM)

When viewing Avaya Aura® Communication Manager (CM) trusted certificates, you notice that the installed certificates are marked with either A, C, W, or R. What do these letters stand for?

Authentication, Access and Accounting Services, Communication Manager, Web Server and Remote Logging

Authentication, Authorization and Accounting Service, Communication Manager, Web Server and Remote Logging

Accumulated, Compressed, Write and Read

Accepted, Confirmed, Whitelisted and Rejected

In which two ways can you verify the Avaya Aura® Communication Manager (CM) license status? (Choose two.)

Using the CM Linux console interface, run the statuslicense command.

Using the System Manager Web GUI, access the CM element > license menu.

Using the CM System Administration Terminal, run the test license command.

Using the CM System Administration Interface, access the WebLM > status license menu.

Using the CM System Administration Terminal, run the status license command.

Immediately after registration, how does an Avaya SIP telephone learn if any of its Call Forward features are active right now?

. It sends a PPM getDeviceData request to Avaya Aura® Session Manager (SM); Avaya Aura® Session Manager (SM) replies with a getDeviceData response.

It queries the LDAP database for active feature status.

It sends a Subscribe – avaya-cm-feature-status event package to Avaya Aura® Communication Manager (CM) via Avaya Aura® Session Manager (SM).

It sends a Subscribe – avaya-ccs-profile event package to Avaya Aura® Session Manager (SM); Avaya Aura® Session Manager (SM) in turn replies with a Notify-avaya-ccs-profile.

A customer reports that when they make a call from an H.323 endpoint at the main office to an H.323 telephone at the branch office across the WAN, the call fails due to codec mismatch. If misconfigured, which three Avaya Aura® Communication Manager (CM) forms can be causing this problem? (Choose three.)

ip-network-region

Ip-codec-set

Ip-network-map

ip-services

Node-names ip

Why is the initial REGISTER request from a SIP endpoint rejected by Avaya Aura® Session Manager (SM)?

The initial REGISTER request does not contain authentication details.

The initial REGISTER request is rejected only if the user provided the wrong security code/password.

It must confirm the reliable delivery of this initial REGISTER request.

System Manager needs time to look-up the Communication Address in its database.

Which two SIP requests are used to allow an Avaya SIP Telephone (AST) endpoint to use features provided by an Avaya Aura® Communication Manager (CM)? (Choose two.)

NOTIFY

OPTIONS

INVITE

Which three are Avaya Subscription event packages? (Choose three.)

Avaya-ccs-profile

avaya-ldap-feature-status

avaya-cm-feature-status

dialog

Avaya-ua-service-state

Which three statements about media-processing resources (DSPs) are true? (Choose three.)

Two-party calls originated by SIP stations or trunks, and terminated by H.323 trunks, media gateways, or other vendors’ H.323 stations, will typically shuffle if Communications Manager (CM) is configured to do so.

If a direct media path cannot be established between two IP endpoints the call will fail from release 7.0.

H.323-H.323 two-party calls will always shuffle to establish a direct media path if Communications Manager (CM) is configured to do so.

Two-party calls originated by H.323 stations, trunks, or media gateways, and terminated by SIP stations or trunks, cannot shuffle.

SIP-SIP two-party calls will always use SIP Direct Media if Communication Manager (CM) is configured to do so.

Which two traceSM options can be useful when trouble-shooting SIP endpoint registration issues with a phone using TCP protocol? (Choose two.)

Call Processing

SIP Registration

PPM

TLS Handshaking

What is the purpose of a Virtual (Intervening) Network Region?

To simplify bandwidth management between Network Regions connected via a WAN

To allow Inter-Gateway Alternate Routing (IGAR)

To allow one Network Region to temporarily use bandwidth allocated to another Network Region if it runs out of bandwidth

To provide temporary overflow bandwidth when the direct allocation of bandwidth between connected Network Regions is not available

Which trouble-shooting tool can be used to investigate PPM issues?

List trace station

traceSM

List trace tac

SIP tracer_asset log

Which two types of Certificate need to be installed on Communication Manager (CM) to successfully establish a TLS connection with Session Manager?

Root or Certificate Authority (CA) and CM Server Identity certificates

Backup server and default certificates

Site Root certificates and Security certificates

Root or Certificate Authority (CA) and SIP default certificates

Which Communication Manager command can be used to verify the Network Region in use by a particular en endpoint?

status station

Display system-parameters ip-options

list usage extension

Display ip-network region

During installation, through the exchange of security certificates, between which two entities does the Trust Management Service establish trust? (Choose two.)

Identity Management

Session Manager

System Manager

Communication Manager

When does Communication Manager insert the shortcut flag during call processing?

During the termination phase (imsterm) of call processing

During the initialization phase (imsinit) of call processing

During the dialing analysis phase (imsdialana) of call processing

During the origination phase (imsorig) of call processing

When one Avaya SIP Telephone (AST) user agent calls another AST user agent, Session Manager goes through different phases of processing the call. What is the maximum number of Phase Tags and what are they called?

Two – origappseq and termappseq

Four – imsorig, origdone, imsterm, termdone

Two – imsorig and imsterm

Three – ingress, process, egress

In a SIP trace capturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?

Avaya Aura® System Manager; the call log history from Communication Manager

The SIP endpoint; its call log to be retrieved from Session Manager

The SIP endpoint; the contact list to be retrieved from Session Manager

The Avaya Aura® Session Manager (SM) server; the call history from System Manager

When a 96xx telephone with SIP firmware boots up, it goes through a number of steps. These steps include:

Phone Registration.
Download PPM.
Obtain IP Address and http/https server address from DHCP Server.
Check if firmware upgrade is required and download 46xxsettings.txt file.
Send Subscribe (avaya-cm-feature-status) to Avaya Aura® Communication Manager (CM) via Avaya Aura® Session Manager (SM).

What is the correct sequence of these steps?

4, 3, 1, 2, 5

3, 4, 1, 5, 2

3, 4, 2, 1, 5

3, 5, 1, 2, 4

You are configuring Shared Bandwidth Management for Call Admission Control (CAC) between Communication Manager (CM) and Session Manager (SM). Which two tasks must you perform to achieve this? (Choose two.)

Specify the shared bandwidth limit on the Communication Manager (SIP) Entity screen.

Create a Bandwidth Share Group in SM.

Match the Network Region used for the SIP users with the Domain in SM.

Create Locations in Session Manager.

Create Network Region Groups (NRG) in Communication Manager.

Which event packages would you expect to see an AST Endpoint subscribe to?

Dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message-summary

entity links, avaya-cm-feature-status, avaya-ccs-profile and reg

Avaya-cm-feature-status, entity links, reg and message-summary

Dialog, avaya-cm-feature-status, avaya-ccs-profile and network status

avaya-ccs-profile, network status and message-summary dialog

An IP (AST) user 1011111 and H.323 User 1011711 share a common Communication Manager (Evolution) server. Given the following actions:

1. CM will negotiate the codec for the H.323 endpoint based on CM configuration.

2. Session Manager verifies SIP user 1011111 in the registry and authenticates it. After authenticating the SIP user, Session Manager checks the SIP user’s profile for sequenced applications and routes the request to Communication Manager.

3. Communication Manager performs feature processing and terminates the call to the H.323 endpoint.

4. SIP user 1011111 dials H.323 Ext. 1011711 and an INVITE request is sent to Session Manager.

If SIP user 1011111 calls H.323 use 1011711, in which order will these actions take place?

4, 3, 2, 1

4, 2, 1, 3

4, 2, 3, 1

3, 4, 2, 1

Refer to the exhibit.

A SIP user is calling an H.323 user.
In this call flow, during which phase does the Avaya Communication Manager (CM) Evolution Server handle the processing for each endpoint?

SIP endpoint in originating phase, H.323 endpoint in terminating phase

H.323 endpoint in originating phase, SIP endpoint in terminating phase

Both endpoints in the terminating phase

Both endpoints in the originating phase

SIP user 1011111 is trying to call SIP user 1021111. If Session Manager cannot find a matching SIP Communication Profile for 1021111 in its SIP registry, what happens next?

Network Routing Policy (NRP) is consulted for further routing instructions.

The Call is sent to Communication Manager to check if the number dialed exists in CM’s call routing tables.

The Caller receives a busy tone.

The call is routed to voicemail to check if the extension is associated to a mailbox.

SIP (AST) user 1011111 and SIP (AST) user 1011112 are both based on the same Session Manager with access to a CM Evolution server. Given the following actions:

Session Manager searches for the called party in the SIP registry, finds it, registers it and routes the call to it.
SIP user 1011111 calls SIP user 1011112 and an Invite request is sent to Session Manager.
Session Manager verifies SIP user 1011111 in the SIP registry and authenticates it. Session Manager checks the SIP user’s profile for sequenced applications and (in this example) routes the request to Communication Manager.
Endpoints negotiate codecs and media and RTP is sent between endpoints.
Communication Manager receives the request from Session Manager, carries out full-call model processing for both endpoints and routes the call back to Session Manager.

If 1011111 makes a call to 1011112, in which order will the actions take place?

2, 3, 5, 4, 1

2, 1, 3, 5, 4

2, 3, 5, 1, 4

2, 3, 1, 4, 5

Which statement about H.323 endpoint to SIP Avaya SIP Telephone (AST) endpoint routing is true?

Avaya Aura® Communication Manager does feature processing for H.323 endpoint only.

Avaya Aura® Communication Manager does feature processing for both endpoints.

Avaya Aura® Communication Manager does not do feature processing for any endpoint in this scenario.

Avaya Aura® Communication Manager does feature processing for SIP endpoint only.

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