01 Medium Exam

William is managing a computer programming project and is attempting to evaluate the time required to write part of the program. Steve and Judy worked on a similar program a few months ago and it took them a week to complete the work. William uses that as his estimate. This type of estimation is known as what?
Analogous estimation
Parametric estimation
Fixed rate estimation
Bottom-up estimation
Your project is due at the end of January. In order to complete some of the work, it needs to be done during a shutdown that runs between Christmas and New Years Day. A number of your team members have requested that time off. What should you do?
Ask for volunteers for overtime work and work with those individuals who will be needed to work out a fair schedule.
Decide who is required for the work and give them overtime pay.
Request for a project schedule change.
Refuse all vacation requests as the work has to be done.
Against the desires of a key stakeholder, one procurement contract was written as cost-reimbursable. The contract is concluded and a key step during the procurements closing should be?
The cost submittals.
Terminate the contract and rewrite it as fixed price.
Reevaluate the seller in a bidders conference.
Engage the key stakeholder to meet with the seller.
Monte Carlo Analysis is a tool and technique of?
Quantitative Risk Analysis
Point of Total Assumption
Benefit Cost ratio
Earned Monetary Value Analysis
The new project manager is concerned about what part of the project he should focus on the most once he is in the direct and managing . His mentor tells him that he should focus and spend most of his time on which of the following?
Communicating with the team and stakeholders
Managing the team
The project management plan
Preventing scope creep
There are a number of complicated issues that will need to be communicated. What is the best way to handle this?
Formal and written
Informal and written
Informal and verbal
Formal and verbal
You are in charge of a small team working with others on a large project. Another team has missed several deadlines which your team depends on. You have spoken to the manager of the other team several times yet they have missed another deadline and your team will have to work through the weekend. What is your best course of action?
Speak with the project manager and the leader of the other team.
Speak with the PMO office.
Speak with the project manager.
Speak with the team leader again.
Your team is working on a new project and will require training on the new equipment. This training is known as what?
Cost of quality
Cost of poor quality
Contingency reserves
Cost of good quality
Chris is working on the schedule for a construction project. He sees that on day 14, the concrete is being poured. However, the next step cannot start until day 21. This is known as what?
Lag
Lead
Fast tracking
Crashing
Project stakeholders are:
People, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project.
Can be classified into three major stakeholder groups. Suppliers(vendors), Facilitators(team members) and Customers (end users)
The project sponsor(s), team members, end users.
All defined by the SIPOC process.
The project is running overbudget and the project sponsor has asked you to see if you can negotiate with one of the vendors about their cost. You talk to the vendor and they offer to cut their bill by 10% if you make them the preferred vendor for a bid for another project. Your best course of action is which of the following?
Set up a meeting with the project sponsor and the PMO about the offer.
Refuse as this violates your ethics.
Agree and submit a change request.
Submit a change request and talk to the senior management about the vendors request.
Valerie has been comparing the last six weeks of performance data. She notices that everything is still within specifications but that the data appears to be going up a couple percentage points each week. She is involved in what activity?
Variance and trend analysis
Reserve analysis
Risk audit
Risk reassessment
You are working as a part-time project coordinator for a software company. You find, however, that a significant part of your effort is to get a certain developer from another department. What type of company are you working for?
Functional
Strong matrix
Projectized
Multinational
Chris is working on the schedule for a construction project. He sees that on day 14, the concrete is being poured. However, the next step cannot start until day 21. This is known as what?
Lag
Fast tracking
Crashing
Lead
Projects managers need knowledge from a variety of sources, including the PMBOK® Guide. How many knowledge areas are listed in the PMBOK® Guide?
10 - Includes Project Scope management and Project Cost management
2 - Project and Process
41 - Includes Control Scope, Manage Stakeholder Engagement
5 - Initiation, Planning, Execution, Control and Closing
The project management intern is working on the following steps, entering approved change requests into the PMIS and preparing the work performance data to be reviewed by the change control board. Which process group is she working in?
Executing
Perform integrated change control
Monitor and control project work
Develop the project management plan
Victor has been instructed to build a fishbone diagram for a quality problem that the project team has been dealing with. He is not familiar with the term and asks Nancy for assistance. She tells him that a fishbone diagram is the same thing as a what?
Ishikawa diagram
Tornado diagram
Pareto diagram
Deming diagram
You are working for a projectized PMO. What is the best description of this?
Each project has its own staff.
The project manager coordinates the staff that has been assigned to the project.
The project manager coordinates the functional managers who provide the staff for the project
The project manager has some authority over staff that reports to their own functional managers.
As your team is performing the quality tests, they are making notes of the various problems that you are having. You compile them into a list that is organized by frequency, from the most frequent to the least. This list can then be turned into what kind of chart?
Pareto chart
Rule of seven chart
Flowchart
Control chart
Documenting projects is a key part of project management. These lessons learned can be used for a wide variety of purposes for a future project. Which of the following includes the best three uses of historical documents in project planning?
Budget estimations, risk management, and project planning
Risk management, budget estimations, and creating lessons learned
Project planning, Budget estimations, and creating a stakeholder register
Budget estimations, life cycle costs, and project planning
Overall, the project to improve the company's internal financial program is going well. The project manager is an expert in financial systems. The project team has been performing smoothly, and the key stakeholders are pleased. However, there has been a large number of change requests that the project manager was not anticipating. What is a likely cause of this?
Additional stakeholders were not identified throughout the project.
The project management plan has not been followed.
The project team needed more education in the implementation of the project.
The executive team failed to give the project manager all the authority she needed.
Stakeholder analysis includes all but which of the following?
Stakeholder register
Assess stakeholders and how to influence them.
Identify all the stakeholders
Classify the stakeholders and their impact
The project has a CPI of .9 and an SPI of .92 when a key stakeholder asks you about some concerns she has on the quality of the project standards. What should you do in this situation?
Put a quality assurance team to review the project and the quality standards to demonstrate that the project is meeting the quality standards.
Assure the stakeholder that the project quality plan is being followed.
Review the previous project to determine if your project is following the same quality assurance program.
Assure the stakeholder that the project is progressing as expected and show them the CPI and SPI as proof.
The project manager is reviewing the latest change requests from the quality management stakeholders. He believes that some of their requested changes modify the overall scope of the project and should be its own project. He should refer to which document to confirm his findings?
Project charter
Project management plan
Scope management plan
Quality management plan
Tim is concerned about one of the unions on the bridge building project. They are not very involved in the project, and this is the cause of his concern. This particular union could make the project very difficult or very easy depending on how they get involved. The degree to which this stakeholder may be able to affect a project is known as what?
Level of influence.
Level of engagement
Level of interest
Level of excitement
When working with an outside vendor that has a contract in place, most communications should be in which form to prevent misunderstandings?
Formal written
Informal verbal
Informal written
Formal verbal
You are starting your first week with your team. Everyone is acting independently while getting familiar with their roles and responsibilities. What stage is your team in?
Forming
Norming
Storming
Self-actualization
You have been asked to begin writing the project scope management plan. You are gathering the necessary documents to begin this process. Which of the following is required to do this?
Stakeholder register
Requirement traceability chart
Risk management plan
Focus groups
A category assigned to deliverables having the same functional use but different technical characteristics is referred to as
Grade
Design of experiments
Cost of Quality
Quality
Gary is preparing the project baselines. Which of the following does not have a baseline?
Risk
Schedule
Cost
Scope
The change board has just provided you with a corrective action to fix a misaligned sensor used in the product. You instruct a team member to immediately begin work on the correction. He is learning about project management and asks what process this work is in. You tell him that you are in the following process.
Direct and manage project work
Validate scope
Quality assurance
Quality control
The scope management plan interacts with the work breakdown structure in what main way?
It establishes how the WBS will be maintained and approved.
The WBS is built directly from the scope management plan.
The scope management plan creates the WBS dictionary which in turn is responsible for the WBS.
The scope management plan does not interact with the WBS directly but only through the requirements first.
Which quality assurance tool follows the process improvement plan to identify needed improvements?
Process analysis
Quality audit
Quality management and control tools
Design of experiments
Your organization requires that you obtain three estimates from outside professional organizations and one from the PMO before starting negotiations. This technique is known as what?
Independent estimates
Expert judgement
Bidder conference
Proposal evaluation techniques
Allan is the project manager and is reviewing an upcoming quality audit with his team. Several of the members complain about the extra work that will be needed to go through the quality audit. Allan tells the team that quality audits are good for all of the following reasons except which one?
The auditing team will inspect the product for defects.
The auditing team will inform the project team of practices being used in a similar project.
The auditing team will identify any shortcomings in the current process.
The auditing team will identify all of the best practices being used for the project.
Chester Inc. Was contracted to install 200,000 square feet of floor tile in three food production facilities in Michigan. There was some concerns raised by the customer that the total square footage was not met and the buyer opened up a claim. The activity of opening this claim is related to:
Control procurements
Sow Dispute
Manage procurements
Close procurements
Communictions have a number of dimensions and skills. Which of the following is not a dimension of communication?
Negotiation
Formal
Vertical
Internal
One example of a situation that requires formal written correspondence?
The client requests additional changes that are not within the contract.
The project has some minor overruns.
A couple of steps on a non-critical path are delayed.
The client has additional changes within the contract.
Procurement documents are a part of which initiating process group?
Identify stakeholders
Develop project charter
Close procurements
Plan project procurement
Regularly scheduled meetings are important for consistant updates. Which of the following is not a part of performance reporting?
Stakeholder register
Work completed
Status reports
Summary of approved changes
The president of your company has asked to see you about the project you manage. She tells you that the customer has requested some changes to your project's deliverable. You should do which of the following?
Advise her about impacts to the project.
Refuse since the project is 50% complete and any change to the scope will affect your evaluation.
Prepare a written change request detailing the information.
Ask her how quickly the changes need to be implemented.
The project is nearing completion but there is one last milestone to reach. The initial excitement of the stakeholders is long gone and you need to keep them involved. What would be the best way to do this?
Have the stakeholders review the requirements that remain to be met.
Invite them to the kick off meeting.
Invite them to the weekly status meetings.
Send the latest approved changes to them.
The project manager has completed a Statement of Work (SOW) for the procurement process. What project component are SOWs based on?
Scope baseline
Requirements
Project charter
WBS
There are three risk themes or attitudes that can affect an organization and stakeholders. Which one of this is not considered an attitude regarding risk?
Risk register
Risk threshold
Risk tolerance
Risk appetite
Valentina has been assigned as the project manager on a global project. She will have teams in Moscow, New York and Berlin. Her best tool for success for dealing with communication issues will be which of the following?
Good communication skills and cultural awareness
Conference calls
Daily status updates
Video calls
What is correct about cost of quality?
COQ includes all costs of conformance and non-conformance
COQ will include monies spent during the project to avoid failures
COQ includes only costs of failures
COQ includes appraisal costs
You are managing a project that involves a new website. If you build the website, it will cost $240,000 to build and $9,000 per month to maintain. If you go to an outside vendor, it will cost $180,000 to build and $14,000 to maintain. What is your best option?
You should buy the website if it will be used less than 12 months
Build the website because you have more control.
Buy the website since it is more effective to give it to an outside vendor.
You should buy the website if it will be used more than 12 months
You are the project manager of a software development project and you are reporting the performance of the project to the upper management. You have the following data: earned value (EV) = $2000, and actual cost (AC) = $1000. What is the value of schedule performance index (SPI)?
Cannot be determined
0.5
1000
2
You are working on a project with a new employee. She is reviewing the project charter which discusses that the project needs to meet certain government regulations and industry standards. She asks you what the difference is?
Standards are recommended, while regulations are required.
Standards are guidelines and regulations are only suggested practices.
Regulations are optional and standards are required.
Regulations are sometimes required and standards are optional practices.
A project is scheduled for completion in 4 months, and costing $100,000. If at the end of second month, the project spent $50,000 and the earned value is $60,000, then the corresponding CPI is:
1.2
0.66
2
0.83
An organization is forming a new project office. The new manager has decided to use formal project charters. As an experienced project manager, why would you encourage this practice?
The project charter authorizes you to use organizational resources to accomplish the objectives of the project.
The project charter allows you to get senior management buy-in for your project management approach.
The project charter ensures that a preliminary budget and schedule are developed.
The project charter allows you to establish the business need for the project.
In what process groups should the stakeholder register be updated?
All but closing
All but execution
All but initiation
All but planning
One of the sellers has completed their work as specified in the contract and you are proceeding to close out the purchase. Your quality team is not satisfied with the work as the machining tolerances are not as close as they had hoped for. You need to do which of the following with the seller?
Close out the procurement and start a new contract for any rework.
Terminate the contract.
Request that they rework the parts to the desired tolerances.
Request that they rework the parts to the specified tolerances.
The final deliverables have been accepted by the internal department. What is not a tool of project closure?
Benchmarking
Meetings
Expert judgement
Analytical techniques
The project budget is $5,000 and in month four the CPI and SPI are equal to 1. Assuming that the remaining work continues with the same indexes, what will be the final estimate at completion?
5000
4000
6000
1000
The team is meeting regarding a new feature that another part of the company is using. This feature is not referenced in the project scope. What is this known as?
Gold plating
Versioning
Continuous process improvements.
Scope creep
There is a minor conflict between two team members. They ask the project manager to help them resolve the issue. However, the project manager says that he is unable to work with them as he is working on a critical problem with the client. This conflict resolution technique is known as what?
Withdrawing
Compromising
Forcing
Smoothing
You are a project manager for ACME. You are working on a project to expand the manufacturing capacity for your department. The construction of the new facility will be outsourced to Buildings Inc. Who approves the project charter for this project?
The project sponsor at ACME
The finance department at ACME
The project manager at ACME
The project sponsor at Buildings Inc.
You are managing a project with budget at completion (BAC) $70,000. The actual cost to date you have seen is $22,000 and earned value is $19,000. You calculate estimate to complete (ETC) to $75,000 by doing bottom-up sum of all costs. After so many calculations, what is the estimate at completion (EAC) for the project?
97000
80500
94000
145000
Your project management team is creating the human resource management plan. You are drawing up a grid that shows the project resources assigned to each of the work packages. This grid is known as what?
A Responsibility Assignment Matrix
Tornado diagram
Role descriptions
Organization chart
Adam Burger was leading a special project at his organization. He hired a group of quality experts with manufacturing engineering expertise. The manufacturing process being used by the team was still resulting in products that had many defects. Adam was able to determine this by;
Conducting inspection and identifying defects using quality tools
Doing careful quality planning which generated control measurements
Evaluating the options to improve the manufacturing process
Developing a process map to understand the product defects
Due to severe quality problems, the project sponsor has told the project manager that quality is the most important issue now. If a problem occurs with quality, what is the best course of action?
Permit the cost to increase to correct the root cause of the problem.
Increase inspections on the parts.
Fix the defective parts immediately.
Modify the risk management plan to account for the increased quality issues.
During the procurements audit, the team discovered that a miscalculation has occurred and the company is being charged double the contract price. There is no statement in the contract about correcting errors in billing. What should you do as the project manager?
Keep making payments while talking to the legal team.
Stop making payments while talking to the legal team.
Continue auditing the process.
Terminate the contract and return all unused materials.
Kevin is presenting the project quality plan to the stakeholder meeting. One of the stakeholders asks what the difference is between grade and quality. What is your best response?
Quality is the degree which the product fulfills the requirements while grade is technical characteristics of the product.
A low grade product can have high quality.
They are the same
A high grade product cannot have low quality.
Stephanie is working with the Earned Value of a project. She has a planned value of $4,000 while the actual cost is now $3,000. The SPI is .7. Which of the following statements is NOT true regarding EV (Earned value) of a project?
The earned value is the value of work to be completed in terms of the approved budget.
The schedule performance index is calculated using earned value and planned value.
The earned value is measured against the performance measurement baseline.
He cost variance is the difference between the earned value and the actual cost.
The bridge framework is being laid and the on-site construction manager is expressing some concern about the quality of the work meeting the project goals. What should you do in this instance?
Assign the quality assurance team to work with the manager on his concerns.
Review the scope management plan to ensure that no gold plating is going on.
Use a control chart to show him that the latest steel shipment meets the quality standards.
Assure the manager that the project quality plan is being followed.
The most important action to take during the closing process of a project is which of the following?
Confirm with the customer that all of the objectives in the charter are complete.
Working with the customer on the acceptance criteria for the project.
Review all the financial statements to make sure that the needed profit margin was met.
Review all management plans to confirm that they were met.
The project sponsor is asking for information for the stakeholders. He wants to have a list of what stakeholders get notified about certain events and if it requires a phone call or an email. It also should have what information a stakeholder is to provide to the project team. What document would contain this information?
The communications management plan will contain the information that the project sponsor is asking for.
Communication checklist
Project management plan
Stakeholder register
The project will involve far more communication than your team has been used to in previous projects. What is the best way to ensure the best communication with all stakeholders throughout the project?
Enroll the team in a communications seminar
Assign one member of the team as head of communications.
Hire a communications firm to handle all communications.
Review the communications management plan
The three people that are part of the project communications team are finishing up the outputs of a scheduled report. What does not need to be updated in the PIMS?
Enterprise environmental factors updates
Organizational process asset updates
Project document updates
Project management plan updates
Which is the best description of the critical path.
It determines the earliest a project can finish.
The single path with no float.
It has the most number of activities
It is comprised of the key, critical activities.
Which of the following is NOT an input in to the 'Control Scope' process
Verified deliverables
Work performance data
Project management plan
Requirements documentation
You are currently working on validating the scope on your project. Which of the following will you be doing?
Reviewing the performance of an installed software module with the customer
Auditing the quality control process
Reviewing the requested changes to the scope of the product
Checking with your internal group that the deliverables meet quality control
You have been running the quality control tests without any problems. However, your high-priority client is asking that you run an additional test that was not covered in the project scope. This is a fairly simple, low-cost test and you perform the test without notifying anyone. This is an example of which of the following?
Failure to follow the scope of the project
Integrated change control
Cost of conformance
Expert judgment
Your company is selecting a new software system to work with an unusually large and complex project. This system will allow complete planning and scheduling of the project parameters and also allow for other project administrative functions to be managed. This software package is a part of which of the following?
Environmental enterprise factors
Organizational Process Assets
Baseline control
Expert judgment
Your team has been working extensively over the phone regarding a problem on the project. Everyone has become frustrated because of the lack of progress at resolving the issue. Everyone has a different perspective on it and there is no clear understanding. What type of communication would help in this situation?
Written communications
Informal communications
Formal communications
Non-verbal communications
Carl is the project sponsor and you have been working with him on the human resources plan. Which of the following is true about the project sponsor and human resources?
The project sponsor ensures that the project manager has the necessary resources to complete the project.
The project sponsor gives the project manager authority to get specific needed resources.
The project sponsor assigns the needed human resources to the project.
The project sponsor has no role in human resource management.
PMI defines project management as which of the following?
The application of knowledge, skills, tools and techniques to project activities to meet the project requirements.
Industry specific skills, tools and techniques to manage an industry project.
A lightweight process framework that embraces iterative and incremental practices to complete a project.
Initiation, planning, execution, execution, control and close out of a project.
The project is implementing a new quality system and the quality department is doing its own investigation of this new system. What action does this department take to make sure the new system is working?
Perform a quality audit
Process improvement
Perform quality metrics
Perform control quality
Tonda is the purchasing manager for a project management company. She is working with the PM and together they have a firm list of what is needed and want to select one vendor with a firm price. What form of document does she need to send to the vendors?
Invitation to Bid
The proposal
Request for Information
Request for Proposal
You are the project manager for a software firm and you start the project with a budget of $115,000. Two months into the project, you have the statistics of Earned Value as $55,000 and the Actual Cost incurred as $75,000. You calculate your current CPI and realize you are going to be over budget. This was due to lack of skill in the resources of the team. You meet with your project sponsor and get approval to train your team on the skill set and have a new budget of $125,000 to meet this requirement. Using this information, calculate the TCPI (To Complete Cost Performance Index)
1.2
0.73
0.92
1.4
A team member notices that there is a variance between the performance measurement and the planned performance. She notifies the project manager. The project manager reviews the scope document and discovers that this measurement was not identified in the planning process. What project management process is this event a part of?
Monitor and control
Executing
Planning
Initiation
All of the following are examples of 'group creativity techniques' EXCEPT
Observations
Affinity diagram
Mind mapping
Multi-criteria decision analysis
John is a project manager on a commercial construction project and has finished 8 months of a 12-month project. He has earned $1,000 of value per month into the project monthly thus far and expects to continue at that rate. He had only planned on earning $7,000 up to this point and has spent $4,000 thus far. John reviews this information and then determines that the schedule variance for the project is:
1000
11000
3000
4000
Nick is preparing to open a new location for his business and is very concerned about the quality of the new location. The previous location had a number of issues and he does not want to repeat the mistakes again. He is planning the quality management plan but has no specifics on the new location. What should he be doing?
Develop a quality policy for his business.
Speak with the local building contractors to assist in the licensing for the new facility.
Scout for a new site without a plan as he can check quality issues later.
Review the lessons learned from the previous location and adapt those to the new location.
The key benefit of a cost-reimbursable contract is which of the following?
They provide flexibility to redirect a seller when the scope of the project cannot be defined or there are high risks involved.
They are often used for staff support or expert support when a precise statement of work cannot be written.
They can specify costs in a measurable unit such as cost per hour.
They provide stability of price for a well defined product.
The new project team is confused about the difference between the project charter and the project management plan. Which of the following is not true about project charter?
A project charter is written by the project manager.
A project charter is authorized by executive management or the sponsor.
A project charter identifies and authorizes the project manager to run the project.
A project charter defines the purpose of the project.
The team wants to know why they need to maintain communications with the stakeholders all the way through the project. What is the key benefit of stakeholder engagement?
It allows the project manager to increase support and decrease resistance in order to achieve success.
It enables clear and effective communications between the stakeholders.
It maintains the effectiveness of stakeholder engagement activities.
It maintains the stakeholder register.
There are five tools and techniques used in the plan human resources process. Which of the following is one of these?
Organizational theories
Activity resource requirements
Pre-assignment
Organization process assets
You are being interviewed by your PMO manager about the opportunity to take over a high-visibility project. It is similar to other projects that you have managed successfully before with the developers in your office. The manager mentions that this project will involve a number of developers from remote offices and that there will be no on-site meetings for this project. You are concerned about this and tell the manager the following:
You tell the manager that you have had success managing this type of project but you do not have experience with virtual teams.
You do not say anything to reveal that you have no experience with virtual teams.
You have never worked with virtual teams and therefore you are declining the offer.
You tell the manager that there is no difference between local and virtual teams and you accept the offer.
You are in the norming stage of the Tuckman model when a difficult choice needs to be made on the implementation of a scope change. The senior team lead is pushing for option X because he has experience in the area. However, the rest of the team wants to use option Y because it will be using some new technology that will reduce the complexity of the implementation. You decide that you will follow the senior member's recommendation. This is an example of what?
Forcing
Compromising
Win-win
Withdrawal
Your small team is in the forming stage and are meeting to discuss the approach to handle communications with several of the stakeholders. Which process are they working in?
Plan communications management
Manage Stakeholder Engagement
Manage communications
Control communications
Your team is working on providing the initial budget estimate of $200,000 now that the project is approved. The team is working from a previous project and are able to present a definitive budget. How much is the budget?
$200,000 with a range of -5% to +10%
$200,000 with a range of -20% to +30%
$200,000 with a range of -25% to +75%
200000
Andrea is the project manager for the PSW Project. It is a large multi-year project and she is breaking down the project into the most likely phases. What is the best reason why a project be is broken down into phases?
Provide more defined management and control of the project as a whole.
Identify the required work that is needed within each phase.
Define the needed budget for each phase.
Identify the teams needed for each phase.
During a meeting between the key stakeholders and key team members a dispute has come up as how to handle a technical issue. What type of skills does the project manager need to use most to get the group to come to a consensus?
Management skills
Interpersonal skills
Communication methods
Analytical techniques
One of your contractors calls you and explains that due to a missed shipment of raw materials, he will not be able to make the contractual delivery on his part of the project. This will put you behind schedule but the contractor is willing to give your company a 10% discount based on the purchase agreement. This is an example of what?
Compromise
Unethical behavior
Forcing
Win-lose
Steven was engaged in selecting his resources for the quality team he will lead in on a major project the following calendar year. During the selection process one of the resources asked a quick question attempting to clarify understanding related to prevention versus inspection as it relates to the context of Total Quality Management (TQM) What is the difference between the terms that is correct?
Prevention is about keeping errors out the process and inspection is about keeping errors out of the hands of the customer.
Inspection is associated with reviews during quality audits and Prevention is one of the 7 basic quality tools.
Prevention is done only after the customer identifies the errors while inspection is identified by the internal team.
Prevention is reactive and comes after the fact while inspection is an upfront activity.
The project calls for 10,000 screws of a certain dimension. The quality department wants to inspect all of the screws, but this will take too long. You recommend that they do what instead?
Statistical sampling
Review the process improvement plan
Design of experiments
Benchmarking
The project team has a quality standard of 3 sigma. What is the percentage that is represented by this number?
0.9973
1
0.69
0
There is a resistant stakeholder who is key to the project success. Which set of skills would the project manager need to use to change their outlook on the project?
Interpersonal skills
Management skills
Stakeholder notification
Expert judgement
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