To deliver the best local restaurants curbside in less than 30 minutes
What is the FoodJets Pilot uniform?
Flip flops and a muscle shirt
FoodJets t-shirt plus optional FoodJets hat and jacket
Speedo
What do you do 5 minutes before your scheduled shift?
Open your driver app and log on
Sit and wait by your phone
Drive to the office
Should your phone have it’s wifi enabled while on shift?
YES
NO
Should you vehicle be clean inside and out?
YES
NO
What do I put on my car before my shift?
Car topper (plugged in at night) and door magnets
Nothing
49ers antenna ball
When you accept an order what do you next?
Get a coffee at Starbucks
Drive directly to the restaurant
Standby
Do you need to answer your phone while on shift?
YES
NO
Can customers track their driver during the delivery process?
YES
NO
Will your order always be ready for pick up at the restaurant?
YES
NO
If you order is not ready what do you do?
Yell at the hostess
Cry
Sit patently out of the way until your order is ready
How do you verify which order is for you when picking up at the restaurant?
Just grab whatever order is ready
Verify the order #
Take all the orders
How do you check your order for mistakes?
Verify your order #
Count the number of containers on the order
All of the above
When does our system notify the customer you are almost at the delivery address?
1 minute
5 minutes
2 minutes
Can you call and text the customer from within your driver app?
YES
NO
MAYBE
If the customer is not waiting at the curb what do you do?
Wait for a minute and call them
Leave
Go back to restaurant
After calling the customer what do you do if they are still not around?
Call dispatch
Leave
Honk your horn
How do you confirm that the customer is the correct person for the delivery?
You don't, just give the food to whoever walks up
Tell customer whom the order is under
Ask the customer what name the order is under
Do you need to check I.D. When delivering alcohol?
YES
NO
What do you do if the person that ordered alcohol does not have their ID?
Give them the alcohol anyway
Call dispatch
Do not give them the alcohol and leave
What happens if you don't complete an order on the app after the delivery has been made?
I won't get another order and dispatch will call me
You will be fired
Nothing the order will clear on its own
Who do you call if you have questions?
Your mother
Ask a stranger
Dispatch
Can the dispatchers track your location?
YES
NO
MAYBE
What do you do if a restaurant needs supplies or has questions?
Let your area captain know
Tell dispatch
Tell the other drivers
Does your app need to be on the entire shift?
YES
NO
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