Business

The second step of ethical decision making is about recognizing which of your values are in conflict

In the 4 steps of ethical decision making, the final step is?

In a moral temptation, a fault is disguised as a core value?

When making a decision involving ethics in the workplace, it is a good idea to use

Kotter's change model has how many steps?

Most people love organizational change

Kurt Lewin's model of change is

Someone who does not want to support the proposed change is called a

The situation in an organization requiring the most complex change management process would be

The 4 steps of ethical decision making are?

An ethical dilemma has (at least) two personal values in conflict. A moral temptation, on the other hand has a personal value on one side and what is on the other side?

Two people expressing a difference of opinion is not a conflict

If in the course of a conflict you realize that the issue is a matter of ethics, you will probably choose to?

One disadvantage to collaborating is

A valid use of compromise is when

Social power is

Soft tactics of influence

Of the three possible outcomes of influential tactics, only hard tactics produce real commitment

While resistance is sometimes thought to be only negative, sometimes it is actually useful feedback

The first method to get a resister to change should be

Managing stress in a professional manner can involve

A student asks a professor to submit an assignment 3 days late, and the professor doesn't want to allow it but also doesn't want to say no, so the professor says, "Submit it in 2 days." What method of conflict management is he/she using?

Which leadership theory said that leaders are born and not made?

Which theory of leadership appeals to a follower's values, beliefs, and self-concept?

Diversity in the workplace can include gender, race and age, but not language, education, and socio-economic status.

A generalization uses categories to understand groups of people, while a stereotype?

Equal Employment Opportunity and Affirmative Action attempt to have equal numbers of men and women in various positions throughout the company

An organization is considered discriminatory if

Warning signs of organization ineffectiveness include

Traditional forms of organizational structure balance two conflicting forces: the need for a division of tasks and a need for

In organizational design, the four traditional forms of structure are

One difficulty in the matrix structure is

What is the difference between collaboration and compromise?

The 5 conflict management styles are

What are Kotter's 8 Change Management steps in the right order?

What do resisters do during change management?

What is the first thing you can do to get resisters to become supportive?

What are the 5 bases of power?

Soft tactics are

Hard tactics are

Difference between transactional and transformational leadership?

Path goal theory leadership

4 traditional organizational structures

What makes the matrix structure so different?

Generalization definition:

Stereotype definition: