Telephone English

Could you put me ___ to the accounts department, please?

I'm sorry, I didn't catch your name. Could you ___ that again?

Please hold the line while I ___ your account details.

Could you speak a little ___? I can't hear you very well.

I'm calling to ___ an appointment for next Tuesday.

I'm afraid Mr. Harris is ___ at the moment; can I take a message?

Could you spell your surname ___, please?

I'm calling about an invoice I haven't ___ yet.

Could you hold on a moment? I'll check the ___ and call you back.

I think you have the wrong ___; this is the sales department.

Could you tell me which time ___ you're in?

Would you prefer the documents sent by email or by ___?

Are you calling from a landline or a ___ phone?

Could you give me your customer ___ so I can find your account?

I'll forward the details to our technical ___ for them to review.

Would you be able to join a ___ later today for a quick demonstration?

Please press 1 to be connected to ___ support.

Our office is closed at the moment. Our opening ___ are 9am to 5pm.

Could you tell me who ___ you to our service?

Can you confirm your preferred ___ for future calls?