The concept of demand management consists of:
Concurrent review.
Risk assessment.
Disease management.
Chart review.
The primary purpose of generally accepted accounting principles (GAA) in healthcare settings is to:
Provide regulators with increased access to high quality financial statements of organizations within their jurisdiction.
Ensure that financial information that is reported to outsiders is consistent across businesses and presented in a manner that facilitates interpretation and judgments.
Allow interested individuals a rapid means of collecting financial data about hospitals and managed care organizations.
Facilitate the training of accountants and other finance professionals in the fundamentals of hospital and health services accounting.
The internal rate of return measures the:
Number of years to recover the original investment.
Discounted future cash flows.
Discount rate at which the net present value is zero.
Discount rate that the firm uses in computing the cost of capital.
The Statement of Cash Flows is typically organized into three sections: Cash Flow From Operations; Cash Flow From Investing Activities; and Cash Flow From:
Bad Debt Recovery.
Regulatory Recapture.
Financing Activities.
Donations & Foundation Support.
Which of the following combines data from a balance sheet and an income statement to create a single number that facilitates easy interpretation?
Financial ratio analysis.
Acid test ratio.
Operating margin ratio.
Cash flow analysis.
In a healthcare organization, who has ultimate fiduciary responsibility?
Chief financial officer
Board of directors.
Medical staff officers.
Senior management.
Medicare DRG payment is highly dependent upon a hospital’s case mix index. This index represents the average relative weight for all Medicare patients treated in a:
Specific nursing unit or specialty area.
Specific period.
Common geographic market.
Specific facility.
If a CEO wanted to look at a “snapshot” of the financial condition of the healthcare organization, he/she would review which of the following?
Income Statement.
Balance Sheet.
Retained Earnings Statement.
Investment Portfolio.
Where should charity care be shown in a healthcare organization’s financial statement?
In the balance sheet.
In the statement of operations.
In the statement of changes in net assets.
In the notes to the financial statements.
Which of the following is the best way to assign costs in responsibility management?
Allow each department manager to be responsible for a different type of fixed cost.
Allow each department manager to choose the cost that he/she prefers to control.
Assign costs to the department manager who is responsible for making decisions about those costs.
Assign costs equally to all managers thus allowing equal responsibility for costs.
You are planning to conduct an assessment of the utilization patterns in your organization’s emergency department over the past three years. Which of the following techniques would be most appropriate?
Strategic Planning.
Trend Analysis.
Situational Analysis.
Survey Research.
A manager who seeks input from others prior to making a decision is engaging in which leadership style?
Autocratic.
Participative.
Democratic.
Laissez-faire.
When a specialist within the organization provides a directive or states an opinion, there is recognition of that individual as an expert in the field. This is an Example of what type of authority?
Positional.
Functional.
Personal.
Charismatic.
Which of the following is not an Example of marketing function?
Promoting the organization.
Convincing patients to select the organization.
Managing external relationships.
Reviewing organizational costs.
The arrival of women for obstetrical deliveries or patient flow in an emergency department can best be analyzed through the use of which technique?
Pert Charting
Stochastic Modeling.
Gant Charting.
Monte Carlo Simulation.
One approach for measuring technical quality of clinical support services is:
Patient satisfaction scores.
Degree of continuity of care.
Appropriateness testing.
Process review.
Which financial statement is updated daily to reflect changes in assets or composition of financing?
The flash report.
The balance sheet.
The statement of operations.
The statement of cash flows.
An organization’s long-term competitive position is substantially dependent on its credit rating. Which of the following is a direct benefit of an excellent credit rating?
Increased market share.
Improved quality of clinical care.
Improved cost of capital.
Increase in community rating.
The applicability of continuous improvement in healthcare organizations assumes:
An upper limit of improvement.
The physician’s perspective is dominant.
An organizational commitment.
The elimination of outliers.
Which of the following is an output-related performance measure?
Provider productivity.
Board satisfaction.
Customer loyalty index.
Paid nursing hours.
The thrust of antitrust legislation as applied to the healthcare field is to:
Contain costs.
Contain rising costs of independent single unit hospital.
Monitor the scope of health services provided in a given area.
Protect the public’s economic interest.
The primary function of an extended-care unit is to provide:
Post-acute care services in a rehabilitation-oriented environment.
Self-care facilities for ambulatory patients.
Additional facilities for geriatric cases.
More intensive nursing care for chronically ill patients.
All of the following are essential components of strategic planning except:
The corporate mission statement.
Timetables for activity completion.
Competitive analysis.
Assessment of the external environment.
Which one of the following conditions must be met for human subjects to be used in a medical research program?
No suitable animal model exists for use instead of people.
The research program has been approved by the medical staff.
The research program has been approved by the governing authority.
Risk should be clearly explained in understandable language to each individual subject.
Controlling the costs of accounts receivable is heavily affected by:
The time or length of the payment cycle.
The dollar amount of credit granted to individuals.
The total dollar amount of receivables carried on the books.
Working capital management.
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