Opperations

A bright and engaging store operations environment, showcasing team members working together, surrounded by various merchandise protection tools, labels, and filled totes.

Operations Mastery Quiz

Test your knowledge of store operations with our engaging Operations Mastery Quiz. This quiz covers essential topics that every team member should be familiar with, ensuring efficiency and compliance in your workspace.

  • Assess your understanding of item handling
  • Learn the correct procedures for food and currency processing
  • Familiarize yourself with merch protection tools
  • Understand the significance of the "Front Line" folder
10 Questions2 MinutesCreated by ProcessingLeader234
What do you do if you come across an item without a ticket?
Take the item off the sales floor
Push the item to the back of the shelf
Leave the item on the Merch Protection table in the processing room
Take the item with a match to the designated area
What do we consider when IBI-ing/scamping food?
How tasty it looks
The sell by date
Amount of calories
Amount of food in the package
What do we do if we find and item in the wrong currency?
Send it in a tote back to the country
Take the ticket off and put it back on the shelf
Sell it at the price
Reticket the item with markdown conversion
What colour are the tabs on lingerie totes?
Yellow
Blue
Red
Green
Which of these items is not merch protection?
Lanyard Tags
Ink Pins
Cable Ties
Loop Alarms
What does “Scamp” mean
Store Capture And Markdown Products
Store Compliance And Markdown Procdure
Store Capture And Move Products
Store Compliance And Move Procedure
 
Where is the “Front Line” Folder kept
Under the FL computer
In the Reticketing cupboard
In the MGMT office
In the Emergency Pack
If facing conflict who would you call?
Department 99
Department 35
Department 100
FOUAD - as loud as you can shout it
How do you process apparel totes?
Split the Apparel totes into department
Put all the large sizes together then the medium them small
Put them on any rail
Leave them in totes
What is a “Dollie” ?
The wheels to move totes
The rails
The Handle
Gloves
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