Care First Rehabilitation Employee Certification
This is the Certification Test for the i2i Workplace Series.
Disclaimer: The information provided in this training material & quiz is for instructional purposes only and is not intended as legal advice. As always, should you have any questions about policies and practices, seek the assistance of legal counsel.
This is the Certification Test for the i2i Workplace Series.
Disclaimer: The information provided in this training material & quiz is for instructional purposes only and is not intended as legal advice. As always, should you have any questions about policies and practices, seek the assistance of legal counsel.
Mehrabian’s study found that visual, vocal, and verbal clues account for 55%, 38%, and 7% of the believability of the message, respectively.
True
False
The SAVE acronym stands for Summarize, Ask Questions, Validate, Evaluate.
True
False
In any conversation it is important that you ask questions to confirm understanding.
True
False
Trust and credibility will be improved if you follow through on assignments and tasks.
True
False
There are differences in the way we communicate based on culture, gender, generation, and other characteristics.
True
False
Good outlets for stress relief are intellectual, social, recreational, artistic and musical endeavors.
True
False
People have no control over their time and will never achieve work-life balance.
True
False
The Holmes-Rahe scale measures your blood pressure.
True
False
With too much stress you may be at risk for job burnout which is not good for anyone – yourself, your family, or your work team.
True
False
Everyone is different and has different stress reactions.
True
False
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