Effective Crisis Workers

All of the following are characteristics of effective crisis workers except:
A. Poise
A. Energy and Resiliency
A. Motivation
A. Quick mental reflexes
Combined with training, _________________________ enables workers to be stable, consistent, and well integrated both within the crisis situation and their daily lives.
Education
Life experiences
Time
Balance
The most significant help the interventionist can provide during a crisis is to remain calm, _________________, and in control.
Poised
Reserved
Unbalanced
Loud
Creativity and ____________________ are major assets to those confronted with perplexing and seemingly unsolvable problems.
Balance
Smartness
Hard work
Flexibility
True or Fale. Functioning in unknown areas that are characteristics of crisis intervention requires energy, organization, and direction.
A crisis worker who is able to bounce back and take care of themselves physically and psychologically is an example of which characteristic?
Resiliency
Creativity
Assertiveness
Tenacity
Which of the following is another attribute of an effective crisis worker?
Talkative
Loud
Calmness under duress
Quiet
All of the following are examples of other attributes of effective crisis workers except:
Optimism
Clean
Couragous
Objectivity
The three skills necessary to successfully intervene in a crisis are:
Assess, Look, Listen
Listen, Act, Think
Act, Think, Assess
Assess, Listen, Act
______________________ is primary, intentional and ongoing.
Assess
Listen
Act
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