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Problem Solving Quiz

How many steps does the sensemaking process have?
First step
Build the business impact
Create the key insights
Look for patterns
Collect the data
Reframe the problem
Second step
Build the business impact
Create the key insights
Look for patterns
Collect the data
Reframe the problem
Third step
Build the business impact
Create the key insights
Look for patterns
Collect the data
Reframe the problem
Fourth step
Build the business impact
Create the key insights
Look for patterns
Collect the data
Reframe the problem
Fifth step
Build the business impact
Create the key insights
Look for patterns
Collect the data
Reframe the problem
What is the best way to understand customers?
Market survey
Big data
Sensemaking
Focus group
The core of the sensemaking approach is phenomenology.
Market survey
Big data
Sensemaking
Focus group
How can you apply the sensemaking approach to real-life situations?
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