CompTIA A+ Core 2 Quiz 1

A visually appealing and engaging illustration of a technician working on computers, surrounded by network devices and security symbols, representing IT knowledge and skills for the CompTIA A+ certification.

CompTIA A+ Core 2 Quiz

Test your knowledge and skills with our comprehensive CompTIA A+ Core 2 Quiz. This quiz contains 20 multiple choice and checkbox questions designed to assess your understanding of essential IT concepts, security practices, and troubleshooting techniques.

Whether you are preparing for your certification exam or simply want to brush up on your IT knowledge, this quiz is an excellent resource. Key features include:

20 well-crafted questions
Immediate feedback on your answers
Focus on real-world scenarios and practical applications

20 Questions5 MinutesCreated by TroubleshootingTech123

A technician arrives on site to find that two users who have the same model on Android smartphone are having the same issue with a specific application. Whenever they attempt to launch the application, it fails and gives an error message. Which of the following should the technician do FIRST?

Reinstall the application

Roll back the application to the earlier version

Clear the application cache

Update the OS of the smartphones

A technician is working on a Windows 10 PC that is running slowly. Which of the following commands should the technician use to correct this issue? (Choose two.)

A company has hired a new IT firm to manage its network switches and routers. The firm is geographically separated from the company and will need to able to securely access the devices. Which of the following will provide the ability to access these devices?

Telnet

SSH

RDP

VNC

An administrator is setting up a Windows terminal server. Which of the following settings should the administrator modify to increase server security? (Choose two.)

Change the default access port

Enforce password complexity

Put the terminal server into the router's DMZ

Disable logon time restrictions

Block all unused ports on the LAN smart switch

Use the local client certificate for server authentication

A client wants a technician to create a PC naming convention that will make the client's PCs easier to track and identify while in use. Which of the following naming convention formats should the technician follow?

Domain name, location, IP address

Domain name, location, asset ID

Asset ID, MAC address

Location, RFID

A technician receives an invalid certificate error when visiting a website with port 443 enabled. Other computers on the same LAN do not exhibit this symptom. Which of the following needs to be adjusted on the workstation to fix the issue?

Date and time

UEFI boot mode

Logon times

User access control

A technician is working at a help desk firm and receives a call from a user who has experienced repeated BSODs. The technician is scheduled to take a break just after the call comes in. Which of the following is the BEST choice for the technician to make?

Politely ask the user to call back

Ask another technician to take the call

Troubleshoot the issue for the user

Input the issue as a ticket and escalate to Tier 2

Put the user on hold and troubleshoot after the scheduled break

A user's phone contains customer's PII. The user cannot have the phone automatically wiped because the data is very valuable. Which of the following is the BEST method of securing the phone?

Fingerprint lock

Passcode lock

Swipe lock

PIN lock

A technician has just finished installing a secondary OS on a workstation. After rebooting the computer, the technician receives the following error: No OS found. The technician confirms the boot.ini file is correct. Which of the following is MOST likely causing this error?

The computer has GRUB Legacy installed

Windows Startup services are not running

An incompatible partition is marked as active

An unsupported version of Windows is installed

A technician is installing a private PC in a public workspace. Which of the following password practices should the technician implement on the PC to secure network access?

Remove the guest account from the administrators group

Disable single sign-on

Issue a default strong password for all users

Require authentication on wake-up

A user believes there is a virus on a laptop. The user installs additional real-time protection antivirus software but is now experiencing extremely slow performance on the laptop. Which of the following should a technician do to resolve the issue and avoid recurrence?

Activate real-time protection on both antivirus software programs

Uninstall one antivirus software program and install a different one

Run OS updates

Enable the quarantine feature on both antivirus software programs

Remove the user-installed antivirus software

A user who is running Windows XP calls a technician to upgrade the computer to a newer Windows OS. The user states the computer has only 1GB of RAM and 16GB of hard drive space with a 1.7GHz processor. Which of the following OSs should the technician recommended to ensure the BEST performance on this computer?

Windows 7

Windows 8

Windows 8.1

Windows 10

Joe, a customer, has informed a Tier 2 help desk technician that a computer will not boot up. After about ten minutes of troubleshooting, Joe is increasingly concerned and claims that the technician is wasting his time because he has already tried everything that has been suggested. Which of the following should the technician do?

Since Joe is concerned about time, suggest calling back later when Joe has more time to troubleshoot

Record the call and send it to the local intranet for future technicians to learn how to deal with calls like this one

Ask more open-ended questions to see if the issue can be narrowed down in order to properly identify the issue and save time

Inform the customer that there is a troubleshooting script that must be followed to get the issue resolved

Which of the following security methods BEST describes when a user enters a username and password once for multiple applications?

SSO

Permission propagation

Inheritance

MFA

A technician is setting up a kiosk. The technician needs to ensure the kiosk is secure and users will have access to only the application needed for customer interaction. The technician must also ensure that whenever the computer is rebooted or powered on it logs in automatically without a password. Which of the following account types would the technician MOST likely set up on this kiosk machine?

Guest

Administrator

Power User

Remote Desktop User

A technician has been asked to recommend antivirus software for a home PC, but the user does not want to pay for a license. Which of the following license types should the technician recommend?

Open license

Personal license

Corporate license

Enterprise license

Joe, a systems administrator, is setting up a risk management plan for the IT department. Part of the plan is to take daily backups of all servers. The server backups will be saved locally to NAS. Which of the following can Joe do to ensure the backups will work if needed?

Frequently restore the servers from backup files and test them

Configure the backups to restore to virtual machines for quick recovery

Set up scripts that automatically rerun failed backup jobs

Set up alerts to let administrators know when backups fail

Store copies of the backups off-side in a secure datacenter

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CompTIA A+ Core 2 Quiz 1

CompTIA A+ Core 2 Quiz

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