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Exceptions

A claim was just received from Vinesse and it is cliaming damage due to heat exposure. Would GSO pay or deny this claim?

Deny

What would be the reasoning behind the denial of the above cliam?

Consequential

A shipper is requesting credit for a shipment that was delivered late over 10 days ago. Would this credit be valid?

Why would the credit not be valid?

Credit Policy

A package was misdelivered and a pick up is requested. What time frame should the pick up be scheduled for?

Pick up and delivery within the hour

What is a remote pick up?

Package being picked up from an address other than what is listed on the account but being returned back to the address listed on the account.

What is a third party pick up?

Package being picked up from an address other than what is listed on the account but being delievered to another address not listed on the account.

A UFO is disposed of after how many days of storage?

30 days

If a wine shipment is addressed to a resdience would DTT packaging but appropriate packaging?

A claim is received asking for payment on lost payroll and wages for re-creating the payroll. What would the shipper be able to claim for and what would be considered consequential?

Can claim for stop payment fees and wages for recreating are consequential.

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