Advisor Connection Training Quiz

What is the new name of our advisor's space?
Team Member Service Center Advisors
TMSC 411
Advisor Connection
Jetnet Help Desk
Why was the space designed the way it is?
Because that's the way we like it
So that it's easy for advisors to find content
Because Maggie is OCD and wanted everything to line up a certain way
So that we could see the most important stuff at the top
What can not be found on the Advisor Connection page?
TDY Timecards
Team Birthdays
Mission Statement
Travel History
What is our page aligned with?
Employee Engagement
CMS Topics and Categories
Jetnet
EDM
What month has the most birthdays?
March
April
September
December
Which month has the most anniversaries?
September
October
November
December
Where would you find Salary Verification information?
Employee Relations
Employee Engagement
EDM
Payroll
Where would you find information on the Retiree Gift Catalog?
Employee Relations
Employee Engagement
EDM
Benefits Administration
Where would you find information on relocation?
Employee Relations
EDM
Careers
Benefits Administration
Who is the coolest Sr Advisor that trained you?
Clay
Joni
Austin
Veronica
Where do questions about ZED travel go if we cannot answer them?
Zed@aa.com
Myidtravel@aa.com
Employee.travel@aa.com
Brian.nossaman@aa.com
I am adopting two children at once. Does this count as one adoption or two?
One
Two
Depends on international laws
Depends on state laws
What is our Expense Reporting system
Concur
Ariba
AutoTA
Jetnet
I am a flight attendant with questions on my uniform. Where can I go?
Union Representative
Shop Steward
Manager
Uniform Cordinator
What should you do if the customer has a question on FMLA?
Transfer to ARC
Transfer to Benefits
Transfer to Brian Nossaman
Answer the question if you've been on FMLA before
How many direct deposits can be set up at once?
1
2
4
6
How do you add D3 travelers?
Call TMSC
Call WE-FLY-AA
Call Ghost Busters
Click Add/Edit Travelers on the Travel drop down
I just got married last week and need help reporting my marriage. Where can I go?
Life Event Checklist
Employee Central
Jetnet
Benefits Service Center
Which of the following are co-terminals?
HND-NRT
AUS-SAT
PBI-MIA
EGE-DEN
You’re trapped in a room with two doors. Only one door will lead you out of the room safely, but you don’t know which. A guard stands in front of each door. One guard always lies, the other always tells the truth, but you don’t know which is which. You can only ask one guard one question. What question do you ask, and what do you do once the guard has answered?
€Which is the safe door?” Go through the door the guard tells you.
€Which is the safe door?” Go through the other door.
€If I were to ask the other guard which was the safe door, which door would s/he say?” Go through that door.
€If I were to ask the other guard which was the safe door, which door would s/he say?” Go through the other door.
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