Advisor Connection Training Quiz

What is the new name of our advisor's space?

Team Member Service Center Advisors

TMSC 411

Advisor Connection

Jetnet Help Desk

Why was the space designed the way it is?

Because that's the way we like it

So that it's easy for advisors to find content

Because Maggie is OCD and wanted everything to line up a certain way

So that we could see the most important stuff at the top

What can not be found on the Advisor Connection page?

TDY Timecards

Team Birthdays

Mission Statement

Travel History

What is our page aligned with?

Employee Engagement

CMS Topics and Categories

Jetnet

EDM

What month has the most birthdays?

March

April

September

December

Which month has the most anniversaries?

September

October

November

December

Where would you find Salary Verification information?

Employee Relations

Employee Engagement

EDM

Payroll

Where would you find information on the Retiree Gift Catalog?

Employee Relations

Employee Engagement

EDM

Benefits Administration

Where would you find information on relocation?

Employee Relations

EDM

Careers

Benefits Administration

Who is the coolest Sr Advisor that trained you?

Clay

Joni

Austin

Veronica

Where do questions about ZED travel go if we cannot answer them?

Zed@aa.com

Myidtravel@aa.com

Employee.travel@aa.com

Brian.nossaman@aa.com

I am adopting two children at once. Does this count as one adoption or two?

One

Two

Depends on international laws

Depends on state laws

What is our Expense Reporting system

Concur

Ariba

AutoTA

Jetnet

I am a flight attendant with questions on my uniform. Where can I go?

Union Representative

Shop Steward

Manager

Uniform Cordinator

What should you do if the customer has a question on FMLA?

Transfer to ARC

Transfer to Benefits

Transfer to Brian Nossaman

Answer the question if you've been on FMLA before

How many direct deposits can be set up at once?

How do you add D3 travelers?

Call TMSC

Call WE-FLY-AA

Call Ghost Busters

Click Add/Edit Travelers on the Travel drop down

I just got married last week and need help reporting my marriage. Where can I go?

Life Event Checklist

Employee Central

Jetnet

Benefits Service Center

Which of the following are co-terminals?

HND-NRT

AUS-SAT

PBI-MIA

EGE-DEN

You’re trapped in a room with two doors. Only one door will lead you out of the room safely, but you don’t know which. A guard stands in front of each door. One guard always lies, the other always tells the truth, but you don’t know which is which. You can only ask one guard one question. What question do you ask, and what do you do once the guard has answered?

�Which is the safe door?” Go through the door the guard tells you.

�Which is the safe door?” Go through the other door.

�If I were to ask the other guard which was the safe door, which door would s/he say?” Go through that door.

�If I were to ask the other guard which was the safe door, which door would s/he say?” Go through the other door.

Advisor Connection Training Quiz

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