SBRL Quiz

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What are two ways to reduce "response effect?" [select two]

True or False: Experienced callers tend to be more knowledgeable of the survey process, but can introduce bias into the survey by getting too focused on total completions over the quality/accuracy of the interview.

What should you do if someone misunderstands a question the first time you read it?

What should you do if you ask the respondent to answer the question with the answer options "favor or oppose," and they say "sure"

What is the very next thing you should do if you ask someone to take the survey and they say "no" after hearing and understanding why you are calling?