ORBT September Quiz 2019
An HBS calls to advise another carrier listed in the COB maintenance has termed. What would be the correct terminology to use with that HBS to have a call made out?
Send a term request in AWD
Send a QuickCreate COB INFO form in the AWD, select option 1
Send a QuickCreate COB INFO form in the AWD, select option 6
How many attempts can an HBS make to a SHCC member for divorce/never married information?
How long after tracking audits are posted do you have to send a dispute to the trainer?
1 week
5 days
Until the end of that month
How should an HBS let ORBT know there is an order dispute that is not a rush situation?
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