Doll Diagnosis

A cute and colorful doll sitting on a toy doctor’s examination table, surrounded by doll care tools like brushes, sewing kits, and cleaning supplies, bright and cheerful background.

Doll Diagnosis Quiz

Is your beloved doll in need of some TLC? Our Doll Diagnosis Quiz is designed to help you identify any symptoms and issues your doll might be experiencing. From hair problems to body damages, we guide you in diagnosing those pesky concerns!

Interactive questionnaire
Identify specific doll issues
Receive suggestions for care or repairs

19 Questions5 MinutesCreated by FixingFiction147

Which part of her head is having problems?

Eyes

Hair

Stains/Marks on Face

Her head is falling off!

Eyes:

One or both won't open/close

I want a different color

The eyelashes are gone

They look "silver"/have changed color

What is wrong with your doll's hair?

Dry, frizzy or damaged

Has been cut

I want a different color/style

The wig cap is showing

Which of the following pictures looks most like your doll's hair?

Dry/come into contact with heat

Frizzy

Wig cap is showing (parted wrong)

Wig cap is showing (damaged and missing parts)

OK, what is wrong with her limbs?

They seem too loose

One or more has fallen off

They are damaged (cut/chewed up from pet)

They are stained

They seem too loose: (Occasionally, the elastic cords used to connect your doll's limbs to her torso may seem to stretchy - this stretch, called pliability is necessary in order for them to last longer. Check the cords and check if any are ripped or fraying. If not, Which of the following images is most like your doll?

(GIF of limbs that are the right amount of tightness - good pliability)

(GIF of 'bad' cords I.e., with grommets that have slipped and are too loose)

Which picture most looks like the marks on your dolls face?

Makeup

Dye Transfer

Marks/Dirt

Pen/Ink stains

Which picture looks most like the stains on your doll?

Marker/ink stains

Dye transfer

Dirt/Scuffs

Wig cap is showing/Frizzy: Occasionally, a Wellness Service may be enough to help improve the appearance of your doll's hair with a good brushing from our experienced Doll Doctors. {Verbiage about how doll's hair care & how it is meant to be parted one way, and if brushed to the wrong side, it can look different - show more examples of this wrong part and that if the hair is in good condition, a wellness visit will suffice}

I don't think my doll's hair can be fixed with just brushing

Since vinyl is so porous, some strong inks or dyes (like those found in markers, pens, or in some textiles) are absorbed and unfortunately unable to be removed, and the only way to restore it back to new is by replacing the parts.

OK!

Looks like her limbs are in good shape! Remember, some pliability is necessary not only to make her cords last longer, but also so she is easier to change into different outfits! If there is nothing else concerning you about your doll, a Wellness Visit may be just what she needs!

OK!

Since vinyl is such a porous material, it can absorb strong dyes found in some textiles, makeup, colored markers, pens, and ink. It is not always possible to remove these stains completely with just a surface cleaning that would be included with a Wellness Visit, and to resolve the issue of these stains, based on your answers, it is recommended you purchase a new head.

OK!

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