DID YOU...
DID YOU Quiz on Transcripts and Enrollment
Test your knowledge on the essential steps for processing transcripts and enrollment inquiries! This quiz is designed for professionals in academic advising, helping them navigate the intricacies of student assistance.
Whether you’re looking to refine your skills or learn something new, this is a great opportunity to engage with essential topics!
- 10 multiple choice questions
- Instant feedback on your answers
- Improve your understanding of student services
What is the first step on the DID YOU for Transcripts?
Determine if Transcript is college level courses or GED
Ask if they know their MEID/Student ID?
Make sure student has Student ID for ordering purposes..
Verify their account.
What is the first step on the DID YOU for Enrollment?
Ask if the student is FA seeking?
Review account to see if anything prevents enrollment?
Review account to determine if degree seeking?
Verify declared program of study (program/plan)?
Which resource "houses" the DID YOU documents?
Knowledge base (KB)
Google Classroom
Dylans house?
Landing Page
When a student calls in looking to withdrawal from a class. After checking to see if the student is past the drop date (for refund) and is within the withdrawal deadline, what should come next?
Offer option of working with instructor for a possible extension or coursework due date change(s)?
Review how the class was being paid?
Offer to transfer to counseling department to review student skills, stress factors, etc?
Transfer student to ARR
If your Student believes that they are being charged the wrong rate for tuition. What is the recommended first step when following the DID YOU?
Review the Student Information Tab in SIS. Does the move to AZ date qualify for Instate tuition?
Ask the student if they have completed the ID Auth
Transfer to Student Business Center
Review the account inquiry in the student center to see the current tuition rate?
When a student is requesting their Diploma or Certificate of completion. We simply let the student know that they will automatically receive it in the mail.
True
False
Which is the best resource we can use to view a student's active Block Semester?
Riolearn
RioCompass
DID YOU Documents
Knowledge Base
For MEID Reactivation DID YOU, what is the first step we follow?
Walk the student to https://idme.maricopa.edu/ and have them click the chat button at the bottom of the page.
Verify that their SS# is on file in SIS?
Let student know they will be having a virtual meeting with a THD representative, and will need to show photo ID
Tell the student to go to My.Maricopa.edu
Who does the student contact in the event they cannot find the access code for a class in the syllabus?
ARR
Advisor
Instructor
Course support
We can use a Process Request form for...
Course enrollement
Course drop or withdrawal
Term Activation
All the above?
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