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People skills

What is the most important skill for effective communication?
Active listening
Body language
Speaking clearly
Empathy
Which of the following are considered non-verbal communication cues?
Facial expressions
Hand gestures
Written words
Tone of voice
What is the best way to handle conflicts in the workplace?
Which of the following is an example of active listening?
Nodding and maintaining eye contact
Interrupting the speaker
Checking your phone
Daydreaming
What is the key to building strong relationships with others?
Trust
Similar interests
Physical attractiveness
Wealth
Which of the following is an example of effective teamwork?
Active collaboration and cooperation
Taking credit for others' work
Micromanaging team members
Ignoring team goals
What is the first step in resolving a conflict with a colleague?
Address the issue privately
Seek mediation from a supervisor
Ignore the problem
Escalate the situation
Which of the following is an important aspect of emotional intelligence?
Self-awareness
Empathy
Logical reasoning
Physical strength
How can active listening contribute to effective problem-solving?
What is the best way to provide constructive feedback?
Focus on specific behaviors or actions
Criticize the person's character
Avoid giving feedback altogether
Use vague generalizations
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