MSI

How does the MSI services facilitate communication between borrowers and clients during unannounced visits?
By providing borrowers with free gifts and incentives
By conducting inspections
By putting borrowers on the phone with the client to discuss the status of their accounts
What does MSI stand for?
Multi-Service Inspection
Merchant Site Inspection
Mystery Shopping Inspections
Why do clients typically need the services like Unnanounced Visits?
Because they have a borrowers who is falling behind on payment and they can't not get a hold of this borrower.
Because they want to offer the borrowers financial incentives and rewards
Because they want to assess the quality of the client's customer service
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