A/R Pop Quiz!

Our practice's Days in Receivable are:
Fewer than 25 days
25-40 days
40 days or more
We don't track this information
What are Days in Receivable?
The percent of total receivables greater than 90 days old is:
15% or less
15%-20%
20%-25%
25%+
I don't know
We offer patients the following payment options:
Online bill pay (on practice web site or patient portal)
Automated recurring credit card payments
Patient financing
At least two of these
All of these
Our staff ask to collect past due patient balances when patients schedule an appointment.
Almost always
Usually
Sometimes
Rarely
Never
I don't know
We collect a pre-surgical deposit.
Yes
No
I don't know
The last time the physicians reviewed the credit balance report was:
They review it monthly
It's been a few months, but they do take a look at it
Several times a year
When Mad Men was still on TV (Hint: The show ended in 2015)
I/they have never asked to see the credit balance report
Staff have been provided with contract rates for our top plans, and use it to collect patients'' full financial responsibility for office visits and services at check-out.
Yes
No
We're working on this!
I don't know
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