Interacting with a person with dementia
Engaging with Dementia Patients: A Caregiver's Quiz
Test your knowledge on how to effectively interact with individuals living with dementia. This quiz covers essential skills and strategies needed to provide compassionate care.
After completing the quiz, you will:
- Understand key qualities for caregiver interactions.
- Identify signs of interest and engagement in patients.
- Avoid common pitfalls in communication with dementia patients.
What are some important skills/qualities you should have when interacting with a dementia patient?
Patience
Understanding
Respectfulness
Empathy
Quick thinking - being able to improvise in difficult situations
Friendliness
Being calm and composed
Intimidating
Supportiveness
Impatience
Easily bored/ distracted
SCENARIO : You are currently conducting an online session with a resident from Apex Harmony Lodge, in which you have decided to do an online quiz with them. If he/she seems to be losing interest in the activity you are doing, you are supposed to switch to another activity and improvise. What are the signs that the resident is getting bored/losing interest in the activity?
They are taking longer to answer questions
They start to talk about other things
They are watching what is on your screen intently
They struggle to understand and answer your questions, but are still trying
Someone is needed to step in and explain the questions to them continuously
They are looking away from the screen and struggling to concentrate
They are not talking to you directly, but are still engaging with the questions on the screen with their caregivers
They suddenly get really quiet and needs you to repeat the questions and ask the same thing over and over again
They seem unfamiliar with the quiz topic as they are constantly answering the wrong answers
SCENARIO : Your resident seems to be enjoying the quiz that you are doing with them. You are allowed to repeat some activities if you get a positive response from the residents. What are the signs that your resident is enjoying what they are doing?
They are answering the questions quickly, and demonstrating an interest in the topic
They may hesitate to answer some questions, but are engaging well when the answers are revealed
They are answering questions without giving any thought to them and have no reaction when the answers are revealed
They are making jokes and trying to match your energy and body language
They are familiar with the quiz topic and are answering the right answers
They are willing to repeat the activity and do more quizzes
SCENARIO : You have just finished the activity that you had planned to do with your resident and you still have an extra 10 minutes left. What kind of small talk would you make with your resident to pass the time?
Depends on the person's interests and hobbies - trying to start a conversation on a topic he/she is most likely to engage in
Asking them questions about their past, their family and their memories
Talking to them about yourself, where you're from, what you like doing and everything about you
Nothing, the resident seems uninterested anyway
When you're interacting with someone who has dementia, it is very important to be aware of the energy that you are giving out, your own body language, behaviour and attitude. In a face-to-face session with a resident, how would you not want to act in front of him/her?
Act goofy, making fun of what they're saying to your friends around you
Act unbothered and stop trying to communicate with them, as they aren't interacting with you in the way that you had hoped
Try to match your energy with theirs and if they are unresponsive, trying to find something to do that will suit them (even if it means asking for help from the caregivers there)
Be super loud and pushy
Be soft-spoken and calm
Act bored and pretend like you are forced to be there
Fake enthusiasm in a very obvious way
Try your best to be enthusiastic even if you are having a rough day
When interacting with a person with dementia, do you think 'honesty is the best policy'?
No, sometimes 'therapeutic lies' are the best course of action when dealing with dementia patients. This could mean agreeing with the things they are saying and straying away from correcting their misconceptions.
Yes, dementia patients need to be corrected when they are wrong. This will help them learn and stay grounded to reality..
What are some of the must do's when interacting with a resident who has dementia?
Correct them when they are wrong, even if it means bringing back bad memories or making them confused and anxious
Be patient and offer reassurance when they are stressed
Argue with them logically
Treat them with respect (showing it in your tone and behaviour)
Talk like they aren't in the room
Keep asking several questions even it is invading their privacy
Speak slowly and clearly
Give them time to respond
Maintain eye contact, smile and nod
Ask one question at a time
Try your best to avoid asking questions like "do you remember ___"
What are some don'ts when interacting with a resident who has dementia?
Bringing up topics that upset them/ make them confused and anxious
Criticise what they do/say
Argue with them because you know you are right
Ask questions that usually start with "do you remember ____"
Use their name when speaking to and about them
Include them in conversations
Talk over their heads/ pretend like they aren't there
Laugh at their jokes/ react positively to whatever they say
Talk to them like how you would speak to a baby
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