BSV PRACTICE
BSV Safety and Operations Quiz
Test your knowledge about safety management and operational procedures with our engaging BSV Practice Quiz! This quiz covers essential topics including emergency protocols, customer service practices, and team leadership roles.
- 8 multiple choice questions
- Improve your knowledge of workplace safety
- Perfect for team training sessions
Who is the safety manager?
Patel
Grace
Rose
Renee
What Does LAST stand for
Lead.A.Smart.Team
Listen.Apologise.Solve.Thank
Listen.Ask.Sorry.Thanks
Who is the Kitchen Leader
Adam
Josh
Patel
Carlos
Where is the evacuation point
Loading zone next to drive thru
Grass patch on left side
Grass patch on right side
White pole on right side of car park
Who is the shift manager
Josh
Patel
Grace
Rose
What is FIFO
First in first out, applies to fries, and UHC taking the food that was made first.
First in for out,applies to fries, and UHC taking the food that was made first.
What do we do if a customer comes back saying that there coffee card stamp has not applied
Refund them and try again
Explain to the customer that it may take up to 24 hours, give them the recipet and explain they can contact customer service if they don't receive it in 24 hours
Give them free coffee
What do you do if a customer is aggressive, swearing at you?
Swear back
Close the window
Get the manager
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