Microsoft Word and PowerPoint

Which hidden formatting symbol represents a single space in a document?
A small dash
A black arrow pointing right
. A single quotation mark
A small black dot
Which window allows a user to see document pages exactly as they will print?
Document
Print
Review
Save As
What is the correct file format of a normal Microsoft Word template?
.dotx
.tmp
.docx
.dot
How do users switch from one ribbon to another in Microsoft Word?
File tab, Close button
Shortcut Menu, Cancel command
Quick Access Toolbar, Undo button
Home Ribbon, Clear Formatting button
How do users switch from one ribbon to another in Microsoft Word?
Shift+Tab to move to the next ribbon
Click the tab of the ribbon they wish to access
Use the Page Up or Page Down keys on the keyboard
Use any arrow key on the keyboard
On the Title bar, which button may be selected to display only tab names rather than entire ribbons in the Microsoft Word window?
Minimize the Ribbon
Shrink the Ribbon
Decrease the Ribbon
Auto-Hide the Ribbon
The principal emailed the staff to inform them about new policy changes for cell phone use. Which type of document is the most appropriate to use?
Agenda
Memo
Business letter
Newsletter
Which Microsoft Word tab contains the Print command?
File
Home
Print Layout
View
Which dialog box allows a user to create a new folder in the desired storage location?
Options
Print
Close
Save As
Which actions or commands cannot be undone in Microsoft Word?
Saving a document
Borders and shading
Paragraph alignment and page orientations
Font color change and font size change
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