7 Communications Quiz

After a major problem in the design has been found, the project team has been asked to provide information on the problem. What is the best method to do this?

Written and formally

Informally and written

Verbally and formally

Informally and verbally

After watching Steve give a progress report, the senior project manager tells him that he needs to attend a communication skills class. Steve says that he planned the presentation in detail and asks what the difference is between communication skills and communication management?

Communication skills are techniques while communication management is a plan.

Communication skills are a plan while communication management is a tool.

They are the same thing.

Communication skills are a subset of the communication plan.

An example of a 'Pull communication' method is

Knowledge repositories

Meetings

Video conferencing

Press releases

An important output of the control communications process is:

Work performance information

Project communications

Performance reporting

Issue log

Communication Methods such as Interactive, Push and Pull are very important to Project Success. The push method is for canned communications and are typically sent from one individual to multiple receivers. This method of communication is best when used for;

Delivering Status Reports

Encouraging Discussion

Providing Training

Resolving conflict

In which Project Management Process is the storing, retrieving, and disposition of project information handled?

Manage communications

Control communications

Manage Stakeholder Engagement

Plan communications management

Managing communications includes a number of tool and techniques for effective communication. Which of the following is not considered a part of these?

Frequency of communications

Choice of media

Active listening

Writing styles

The most successful project managers will spend a significant amount of time doing which of the following:

Communicating

Managing risks

Directing and managing the work

Updating various plans

The new project manager is concerned about what part of the project he should focus on the most once he is in the direct and managing . His mentor tells him that he should focus and spend most of his time on which of the following?

Communicating with the team and stakeholders

The project management plan

Managing the team

Preventing scope creep

The project is beginning to fail and the project manager needs to deliver the news. What should the project manager do to inform the PMO office?

Put the information in the context of the project progress.

Tell a joke

Inform them as late as possible.

Inform the customer first.

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